Senior Salesforce Admin & Analyst - NPSP & Flows

Planetary Radio; Pasadena (CA); Hybrid; USD 108,000 - 121,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off: 11 holidays + vacation

Life insurance

Disability insurance

Flexible Spending Account (FSA)

Hybrid work environment

Job summary

The Planetary Society seeks a Salesforce Admin/Analyst to partner with our team in building and evolving its Salesforce CRM platform. The role focuses on development, architecture, and ongoing reduction of complexity, with a strong emphasis on data integrity and maintainability.

You will own flows and integrations, manage NPSP configuration, and document solutions for staff to operate with confidence. This is a hands-on, technical role in a nonprofit setting.

Qualifications

• Salesforce Administrator certification required; Platform Developer I certification strongly preferred.
• At least 3 years of hands-on Salesforce development experience.
• Demonstrated experience with Salesforce Flow, including complex multi-object flows and scheduled automation.
• Experience with NPSP (Nonprofit Success Pack).
• Familiarity with Apex and Lightning Web Components.
• Experience with Salesforce Experience Cloud, including member or community portal configuration and development.
• Experience with Account Engagement (Pardot), including campaign management, automation rules, and integration with the core Salesforce org.
• Experience with payment integration tools; Chargent experience a plus.
• Strong documentation habits and a demonstrated ability to explain technical systems to non-technical stakeholders.
• Ability to work independently and accurately while meeting deadlines.
• Integrity, honesty, and a strong commitment to maintaining confidentiality.
• Strong verbal and written communication skills.
• Experience in a nonprofit or mission-driven organization preferred; comfort working as part of a small technical team is essential.
• A commitment to The Planetary Society’s core values: passion, credibility, optimism, integrity, effectiveness, and inclusion.

Responsibilities

• Design, build, and maintain Salesforce Flows and refactor automation logic for clarity and maintainability.
• Own and maintain integrations between Salesforce and connected platforms, including Chargent and other third-party tools.
• Maintain and improve NPSP configuration for giving, membership, and sustainer processes.
• Lead data quality initiatives, deduplication, field standardization, and schema documentation.
• Basic comfort with Lightning Web Components (LWC) and Apex; manage deployments across sandboxes and production.
• Produce and maintain technical documentation for flows, integrations, and custom objects; enable staff independence.
• Conduct regular health checks, org audits, and monitor Salesforce release notes for impact assessment.

Skills

Salesforce Admin certification

Platform Developer I certification

Salesforce development

Salesforce Flows

NPSP experience

Apex

Lightning Web Components

Experience Cloud

Account Engagement (Pardot)

Chargent integration

Documentation skills

Education

Salesforce Admin certification

Platform Developer I certification

Tools

Chargent

Pardot (Account Engagement)

Job description

The Planetary Society seeks a Salesforce Admin/Analyst to partner with our team in building and evolving its Salesforce CRM platform. The role focuses on development, architecture, and ongoing reduction of complexity, with a strong emphasis on data integrity and maintainability.

You will own flows and integrations, manage NPSP configuration, and document solutions for staff to operate with confidence. This is a hands-on, technical role in a nonprofit setting.