Senior Salesforce Admin | NPSP, Integrations & Dashboards

Mercatus Center Inc

United States

On-site

USD 85,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Dental insurance

Unlimited PTO

403(b) retirement plan

Parking/travel benefits

Job summary

Mercatus Center at George Mason University is seeking a Senior Salesforce Administrator to support the day-to-day administration, maintenance, and improvement of our Salesforce platform. This hands-on technical role will work closely with our Junior Salesforce Administrator on daily support and with the Salesforce Platform Manager and Solution Architect on larger technical initiatives.

The ideal candidate has 3+ years of Salesforce admin experience, Salesforce Certifications, and a strong

Qualifications

Bachelor's degree or equivalent education/experience.
3+ years hands-on Salesforce administration experience.
Salesforce Platform Administrator plus at least one additional cert.
Strong problem-solving, documentation, and communication skills.

Responsibilities

Administers and maintains Salesforce including users, permissions, security, objects, fields, record types, Lightning pages, and platform configuration.
Triage tickets, resolves complex issues, and guides the Junior Salesforce Administrator.
Designs, builds, tests, and maintains Salesforce solutions using Flow, validation rules, formulas, and other declarative tools.
Gathers requirements and translates business needs into maintainable Salesforce solutions.
Manages data quality and builds reports and dashboards.
Supports Salesforce integrations and connected applications, including Certinia, DocuSign, Box, Quorum, Marketing Cloud, Zapier, Fundraise Up, FormAssembly, Formstack, and DonorSearch.