Senior Salesforce Admin - Flow, Data & Integrations

Mercatus Center

Arlington (VA)

On-site

USD 85,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Dental coverage

Unlimited PTO

403(b) retirement plan

Parking benefits

Job summary

The Mercatus Center at George Mason University is seeking a Senior Salesforce Administrator to support the day-to-day administration, maintenance, and improvement of our Salesforce platform. This hands‑on technical role will work closely with our Junior Salesforce Administrator on daily support and with the Salesforce Platform Manager and Solution Architect on larger technical initiatives.

Senior Salesforce Administrator will manage users, security, data models, automation, reports, and

Qualifications

Bachelor’s degree or equivalent experience.
3+ years hands‑on Salesforce administration experience.
Salesforce Certified Platform Administrator plus at least one other Salesforce certification.
Strong knowledge of Flow, security, data models, declarative automation, reporting, and data management.
Experience with NPSP or nonprofit donor data models.
Ability to troubleshoot complex issues and translate requirements into technical solutions.
Strong problem solving, prioritization, documentation and communication skills.

Responsibilities

Administers and maintains Salesforce, including users, permissions, security, objects, fields, record types, Lightning pages, and platform configuration.
Triages support tickets, resolves issues, and guides the Junior Salesforce Administrator.
Designs, builds, tests, and maintains Salesforce solutions using Flow, validation rules, formulas, and other declarative tools.
Gathers requirements and translates business needs into maintainable Salesforce solutions.
Manages data quality and maintenance; builds and maintains reports and dashboards.
Supports Salesforce integrations and connected applications (Certinia, DocuSign, Box, Quorum, Marketing Cloud, Zapier, Fundraise Up, FormAssembly, Formstack, DonorSearch).
Documents configurations, automations, integrations, and support procedures.