Senior Sales Support & RFP Specialist

Prudential Ins Co of America in; Newark (NJ); On-site; USD 57,000 - 94,000; Full time

Benefits offered by this job

Market-competitive salaries

Yearly bonus potential

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Job summary

Prudential Ins Co of America is seeking three Sr. Sales Support Associates to provide sales-cycle and administrative support to assigned Sales Executives and the account management team in the Newark area.

East and West Coast roles will support Premier and National Accounts, respectively, with responsibilities spanning RFP management, data entry, and broker coordination. The roles emphasize office organization, onboarding support, and participation in team trainings, while maintaining robust

Qualifications

• Insurance industry, sales administration, customer service or equivalent experience.
• Knowledge and understanding of customer service and relationship management concepts preferred.
• Excellent communication and presentation skills.
• Must be customer focused and resolution oriented.
• Ability to manage multiple priorities in a timely manner.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Partner withSales Executives, Account Executives, or Account Managers to manage the RFP process, monitor inboxes, enter data into internal systems, ensure timelines are met, review responses, and interface with brokers.
• Provide administrative sales support to Customer Relationship Managers and serve as a liaison for sales personnel, customers, producers, and home office contacts.
• Organize and maintain office operations and supplies to ensure smooth daily functioning.
• Assist with new hire onboarding and training as a resource for teammates.
• Participate in team meetings/trainings and cover for others when needed.
• Document and maintain sales and customer records to meet compliance requirements.
• Support broker/customer activities including final meetings, enrollment, and benefit fair preparation; order brochures and giveaways.
• Work on special projects throughout the year.

Skills

Insurance industry experience

Sales administration

Customer service

Communication skills

Multitasking

Independent work

Job description

Prudential Ins Co of America is seeking three Sr. Sales Support Associates to provide sales-cycle and administrative support to assigned Sales Executives and the account management team in the Newark area.

East and West Coast roles will support Premier and National Accounts, respectively, with responsibilities spanning RFP management, data entry, and broker coordination. The roles emphasize office organization, onboarding support, and participation in team trainings, while maintaining robust