Senior Sales & Service Banker: Growth & Community Impact

First Citizens; Pinehurst (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

First Citizens Bank is seeking a Senior Sales & Service Representative for our Pinehurst branch. You will support sales and service delivery, build banking relationships through proactive outreach and handle deposits, payment solutions and digital access products.

Strong customer service, product knowledge and adaptability are essential to thrive in a fast-paced branch environment. The role requires a high school diploma or GED with sales or customer service experience; a bachelor’s degree is

Qualifications

• High School Diploma or GED and 1 year of sales or customer service experience; or 6 months in a customer support role at First Citizens Bank.
• Preferred: Bachelor's Degree.

Responsibilities

• Meet individual or team financial, production and relationship goals; engage customers, prospects and referrals with proactive outreach.
• Foster collaborative partnerships to deliver value for customers and colleagues; uncover sales or referral opportunities.
• Comply with regulations, policies and procedures; manage risk and complete required training.

Skills

Sales process

Financial literacy

Retail banking

Relationships

Customer relations

Customer service

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Job description

First Citizens Bank is seeking a Senior Sales & Service Representative for our Pinehurst branch. You will support sales and service delivery, build banking relationships through proactive outreach and handle deposits, payment solutions and digital access products.

Strong customer service, product knowledge and adaptability are essential to thrive in a fast-paced branch environment. The role requires a high school diploma or GED with sales or customer service experience; a bachelor’s degree is