Senior Sales Ops & SAP Automation Lead - Hybrid

Mitsubishi Electric UK; Hatfield (MA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Annual leave 25 days

Flexible working

Hybrid option

Pension

Life Assurance

Private medical

Dental insurance

Cash plan

Discount platform

Referral scheme

Holiday buy

Long service awards

Cycle to work

Sports & Social Club

Job summary

Mitsubishi Electric UK is looking for an experienced IT/ERP specialist to support daily Sales Desk operations and own SAP, CRM, and quotation-related processes from requirements through testing to adoption. You will coordinate changes across UK, European and Group teams, maintain data integrity, and drive automation to improve efficiency and profitability.

Flexible working options available. Join a role that balances system testing, process improvement and collaboration with Sales, Operations

Responsibilities

• Share daily Sales Desk activities and cover, managing orders, quotations and enquiries.
• Own service levels and specialist deliverables.
• Understand SAP functionality and assess proposed changes.
• Coordinate issue resolution with UK, European and Group teams.
• Maintain data accuracy and compliance across SAP and CRM.
• Own customer and master-data integrity across SAP/CRM and related systems.
• Lead quotation module development and adoption for UK needs.
• Monitor quotation outcomes and record reasons for approvals/rejections.
• Own SAP and product-data processes between international and UK teams.
• Represent UK product, profit-centre and pricing requirements and resolve setup issues.
• Coordinate fixes and retesting for system changes.
• Standardise and automate SAP/CRM processes to reduce admin and improve data controls.
• Influence cross-functional and Group developments for UK needs.
• Provide system, process and project expertise; maintain docs and instructions.
• Train and cross-train colleagues to support adoption.

Job description

Mitsubishi Electric UK is looking for an experienced IT/ERP specialist to support daily Sales Desk operations and own SAP, CRM, and quotation-related processes from requirements through testing to adoption. You will coordinate changes across UK, European and Group teams, maintain data integrity, and drive automation to improve efficiency and profitability.

Flexible working options available. Join a role that balances system testing, process improvement and collaboration with Sales, Operations