Senior Sales Ops Leader — Remote, Data-Driven Growth

Stanley Black & Decker, Inc.; Danbury (CT); Hybrid; USD 96,000 - 154,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

401(k)

Employee Stock Purchase Plan

Paid time off

Tuition reimbursement

Discounts on tools

Partner programs discounts

Job summary

Stanley Black & Decker, Inc. is seeking a Sr. Sales Operations Manager to join our SEF team as a Hybrid employee, with remote work options in the U.S. You’ll lead a team to optimize sales processes, implement sales technologies, and support growth and customer satisfaction.

The role requires 5+ years in sales operations, strong analytics, CRM proficiency (Salesforce), and experience managing multiple projects in a matrix environment; travel is about 10%.

Qualifications

• Bachelor’s degree in business administration or a related field.
• Proven experience in sales operations or a similar role in a B2B environment
• 5+ years analytical experience in sales analysis, finance or sales planning
• 5+ years of managing a team of direct reports
• Strong analytical skills, with the ability to interpret complex data and generate actionable insights
• Proficiency in using CRM systems, preferably Salesforce.com
• Knowledge of sales methodologies and sales performance metrics and KPIs

Responsibilities

• Provide critical insight into sales activity, sales performance, and trends to Commercial leadership.
• Deliver fact-based analytical support and recommendations to optimize revenue operations.
• Develop and implement sales processes to enhance sales performance and achieve revenue targets.
• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
• Manage Pricing Specialist team and collaborate with sales team to execute pricing strategies.
• Generate sales reports and customer demand forecasts, providing insights and recommendations.
• Conduct market research and competitor analysis to identify market trends and opportunities.
• Identify and implement sales process improvements, including automation and streamlining workflows.

Skills

Sales operations

CRM: Salesforce

Analytics

Team leadership

Pricing strategy

Sales analytics

KPI knowledge

Education

Bachelor’s degree in business administration

Tools

Salesforce

CRM systems

Job description

Stanley Black & Decker, Inc. is seeking a Sr. Sales Operations Manager to join our SEF team as a Hybrid employee, with remote work options in the U.S. You’ll lead a team to optimize sales processes, implement sales technologies, and support growth and customer satisfaction.

The role requires 5+ years in sales operations, strong analytics, CRM proficiency (Salesforce), and experience managing multiple projects in a matrix environment; travel is about 10%.