Senior Sales Ops Lead - Channel Forecasting & Insights

RevOps Report; Chicago (IL); On-site; USD 124,000 - 173,000; Full time

Benefits offered by this job

Annual bonus possible

Paid time off (PTO)

Comprehensive benefits

Job summary

Ferrara is seeking a Sr Manager, Sales Operations for the C-Store & Out of Home channel in Chicago. You will drive weekly forecasts, IBP processes, and channel planning with Sales, Trade Marketing, Finance and Supply Chain.

You will develop insights from channel data, prepare commentary for planning forums, support PS3/annual planning, and maintain data integrity across ERP systems such as SAP/S4HANA. The role includes comprehensive benefits, PTO, and the potential for an annual bonus based on

Qualifications

• Bachelor's degree in Business, Finance, Supply Chain, or related field, or equivalent experience.
• 7+ years of experience in sales operations, forecasting, category/channel analytics, or a related CPG discipline.
• Experience with S&OP tools, BI platforms, or ERP systems (e.g., SAP/S4-HANA) a plus.

Responsibilities

• Drive the weekly sales forecast for the assigned channel as part of the broader IBP process.
• Ensure forecast accuracy, accountability, and alignment with Sales, Finance, and Supply Chain for the assigned channel.
• Collaborate with Sales Pillars to feed channel-level forecast inputs and risk/opportunity commentary into the VP Sales Operations' consolidated forecast.
• If applicable, support translation of indirect volume into direct customer/channel planning.
• Perform channel-level sales performance tracking, distinguishing base vs. incremental drivers.
• Develop and deliver insights explaining sales performance at the customer, brand, and initiative level within the assigned channel.
• Translate channel data into clear, concise recommendations for Sales and Sales Operations leadership.
• Prepare channel-level data and commentary for key planning forums and reviews.
• Support PS3 and Annual Sales Planning for the assigned channel with robust analytics.
• Track post-launch performance against plan to improve future planning accuracy.
• Maintain accurate, well-governed channel data and partner with Sales Systems & Data for evolving systems.

Skills

Data insights

Cross-functional collaboration

Excel & analytics

Education

Bachelor's degree in Business, Finance, Supply Chain, or related field

Tools

SAP/S4HANA

Job description

Ferrara is seeking a Sr Manager, Sales Operations for the C-Store & Out of Home channel in Chicago. You will drive weekly forecasts, IBP processes, and channel planning with Sales, Trade Marketing, Finance and Supply Chain.

You will develop insights from channel data, prepare commentary for planning forums, support PS3/annual planning, and maintain data integrity across ERP systems such as SAP/S4HANA. The role includes comprehensive benefits, PTO, and the potential for an annual bonus based on