Senior Sales Operations Analyst - Expansion & AI-Driven Growth

Gusto; San Francisco (CA); Hybrid; USD 127,000 - 155,000; Full time

Benefits offered by this job

Equity (RSUs)

Benefits

Competitive base pay

Job summary

Gusto seeks a Senior Sales Operations Analyst to empower Expansion Sales with AI-driven insights and scalable processes. You will sit at the intersection of data, process, and execution, delivering tools, reports, automations, and workflows that move the numbers.

In this role, you’ll drive analytics, forecasting, and cross-team collaboration to grow revenue from existing customers through upsells and cross-sells, while partnering with multiple sales teams and enablement functions.

Qualifications

• 5+ years in a data/RevOps or GTM analytics role in SaaS/fintech preferred.
• Strong Salesforce proficiency with ability to audit pipeline and build useful reports.
• Proficient in SQL, Tableau/Looker, and Excel/Sheets with data-driven mindset.

Responsibilities

• Build, automate, and maintain reports and dashboards for pacing, funnel metrics, and rep productivity.
• Own weekly forecast and ARR pacing, feeding WBR/WFR cadences for leadership.
• Partner with Finance/Analytics to produce revenue insights across dials and opportunities.
• Own metric definitions and data accuracy to ensure trusted numbers.

Skills

Salesforce proficiency

SQL

Tableau/Looker

Excel/Sheets

Forecasting

Pipeline management

Territory planning

Communication

Tools

Salesforce

Tableau

Looker

ChiliPiper

Job description

Gusto seeks a Senior Sales Operations Analyst to empower Expansion Sales with AI-driven insights and scalable processes. You will sit at the intersection of data, process, and execution, delivering tools, reports, automations, and workflows that move the numbers.

In this role, you’ll drive analytics, forecasting, and cross-team collaboration to grow revenue from existing customers through upsells and cross-sells, while partnering with multiple sales teams and enablement functions.