HI Sales Ops Analyst, AI-Driven Growth

Gusto; Denver (CO); Hybrid; USD 104,000 - 155,000; Full time

Benefits offered by this job

Equity (RSUs)

Competitive base pay

Office in Denver, SF, NY

Hybrid work model 2–3 days in office

Job summary

Gusto in Denver, CO is hiring a Senior Sales Operations Analyst to empower our Health Insurance sales team. You’ll build analytics, automate reports, and drive AI-enabled workflows that scale a high-volume operation across 80+ reps.

Responsibilities include forecasting, data integrity, and cross-functional collaboration with Sales, RevOps, Finance, and Product to deliver measurable improvements and clarity in how we sell health insurance.

Qualifications

• 5+ years in Sales Ops, RevOps, or a similar analytical GTM role; ideally in a fast-paced SaaS or fintech environment.
• Strong Salesforce proficiency; you can spot data issues, audit pipeline problems, manage account ownership and routing, and build reports and dashboards that reps and leaders actually use.
• Analytical depth across Salesforce reports and dashboards, SQL, Tableau or Looker, and Excel/Google Sheets.
• Hands-on experience with forecasting, pipeline management, and territory or quota planning on a recurring cadence; for example, a weekly forecast feeding monthly reviews and QBRs.
• Comfort evaluating AI and automation tools and prototyping simple workflows to improve productivity.
• Excellent written and verbal communication; you simplify complex information and create alignment from frontline reps to senior directors.
• A first-principles problem solver who breaks down ambiguous issues, tests hypotheses, and builds structured solutions.
• Exceptionally organized and detail-oriented, you manage multiple projects and recurring workflows while protecting data quality and operational reliability.
• A strong partner to sales, with a track record supporting teams that have competing, fast-changing priorities.

Responsibilities

• Analytics, Reporting & Forecasting: Build, automate, and maintain reports and dashboards that track sales performance, funnel metrics, pipeline health, SLAs, and rep productivity; keep definitions consistent and documentation clear.
• Drive AI Strategy for Sales: Identify and prototype AI and automation tools, such as content generation, analytics copilots, and call coaching, that remove manual friction from the sales process.
• Process Design & Continuous Improvement: Examine workflows and rep performance to identify bottlenecks; recommend and implement process and automation changes that improve conversion, efficiency, and the rep experience.
• Operational Support & Problem-Solving: Provide day-to-day support to HI Sales leadership and reps: ad hoc data requests, process issues, and one-off investigations.
• Cross-Functional Partnership & Communication: Work closely with Sales Leadership, RevOps, Finance, BizTech, and Product to keep everyone aligned and remove obstacles to progress.

Skills

Sales Ops / RevOps

Forecasting

Data storytelling

Communication

First-principles problem solving

Project management

Tools

Salesforce

Tableau

Looker

SQL

Excel/Google Sheets

Job description

Gusto in Denver, CO is hiring a Senior Sales Operations Analyst to empower our Health Insurance sales team. You’ll build analytics, automate reports, and drive AI-enabled workflows that scale a high-volume operation across 80+ reps.

Responsibilities include forecasting, data integrity, and cross-functional collaboration with Sales, RevOps, Finance, and Product to deliver measurable improvements and clarity in how we sell health insurance.