Senior Sales Manager - Funeral & Cemetery Services

Service Corporation International; Columbus (OH); On-site; USD 191,000 - 344,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA with Company Contribution

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D Insurance

Dependent Life Insurance

401(k) Retirement Savings Plan with Co

Job summary

Service Corporation International in Columbus, OH is seeking an experienced sales leader to direct staff, exceed location quotas and grow a strong customer base while upholding the highest ethical standards.

You will train and coach Sales Counselors, develop marketing programs tailored to community demographics, ensure compliance with laws, manage expenses, and provide timely reporting to align with company policies and objectives.

Qualifications

• High school or equivalent
• Bachelor’s degree preferred
• Sales Management experience with a minimum of 5+ years within the Cemetery/Funeral Industry required
• Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus
• Valid state/province driver’s license with good driving record
• Insurance license as required by state/province law and as prescribed by each state board
• Knowledge of Windows-based PC environment and MS office applications
• Knowledge of Customer Relationship Management systems a plus
• Ability to maintain confidentiality
• Ability to work beyond standard business hours when necessary to service customers
• Ability to set goals for employees that are challenging but achievable

Responsibilities

• Staff Management and Leadership
• Meet and exceed established location sales quotas
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service
• Market Share and develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects
• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls
• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public
• Compliance: Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

Skills

Leadership

Sales management

Coaching

Training

Negotiation

Education

High school or equivalent

Bachelor’s degree preferred

Tools

MS Office

CRM systems

Windows OS

Job description

Service Corporation International in Columbus, OH is seeking an experienced sales leader to direct staff, exceed location quotas and grow a strong customer base while upholding the highest ethical standards.

You will train and coach Sales Counselors, develop marketing programs tailored to community demographics, ensure compliance with laws, manage expenses, and provide timely reporting to align with company policies and objectives.