Senior Sales Manager

Hilton BNA Nashville Airport Terminal; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Hilton BNA Nashville Airport Terminal is seeking an experienced Senior Sales Manager to drive group business and revenue across assigned market segments. The role emphasizes proactive prospecting, relationship-building and strategic RFP responses to win bookings.

You will manage key accounts, negotiate terms, and collaborate with Revenue Management, Catering and Operations to deliver exceptional events and profitable outcomes.

Qualifications

• Previous hotel group sales experience, preferably in upscale/full-service/conference environments.
• Proven track record of achieving or exceeding sales goals.
• Strong prospecting and new-business development skills.
• Experience managing complex group opportunities involving guestrooms, meeting space and F&B.
• Excellent written and verbal communication skills.
• Strong negotiation, presentation and relationship-building abilities.
• Ability to manage multiple opportunities and priorities in a fast-paced sales environment.
• Experience with Delphi/Amadeus, Cvent and Hilton systems is highly desirable.
• Established relationships within corporate/association/third-party group segments a plus.

Responsibilities

• Identify, prospect and develop new group business for Hilton BNA.
• Manage market segments and accounts with focus on new acquisition and growth.
• Respond to leads and RFPs with compelling proposals.
• Qualify opportunities by understanding objectives, budget and meeting purpose.
• Conduct sales calls, site inspections and client entertainment to move opportunities forward.
• Negotiate rates, space, F&B and contract terms to protect profitability.
• Maintain a robust sales pipeline and forecast updates.
• Build relationships with meeting planners, corporate accounts and third-party intermediaries.
• Identify opportunities within existing accounts for additional meetings and future-year business.
• Research market activity and emerging opportunities in Nashville and feeder markets.
• Participate in sales missions, events and customer functions.
• Collaborate with Revenue Management, Catering, Conventions and Operations to ensure successful execution.

Skills

Hotel sales

Prospecting

Account management

Negotiation

Presentations

Relationship building

Market research

RFP management

Tools

Delphi/Amadeus

Cvent

Hilton systems

Job description

Hilton BNA Nashville Airport Terminal is seeking an experienced, driven and relationship-focusedSenior Sales Manager to join our high-performing sales team.

This is not your typical airport hotel.

Located directly at Nashville International Airport, Hilton BNA is a 298-room, full-service Hilton featuring approximately 23,000 square feet of flexible meeting and event space, a rooftop Sky Pavilion overlooking the airport and Nashville skyline, multiple food and beverage outlets, and a unique location connected directly to the terminal.

We are looking for a proven sales professional who knows how tofind the business, build relationships, understand why a customer is gathering, and turn opportunities into definite bookings.

The ideal candidate is competitive, strategic, highly organized and genuinely enjoys developing new business. This position requires someone who is comfortable prospecting as well as closing—someone who doesn't simply wait for an RFP to arrive.

What You'll Do

As Senior Sales Manager, you will be responsible for generating group business and maximizing revenue within assigned market segments while developing long-term relationships with customers, third-party meeting professionals and Hilton partners.

Key responsibilities include:

• Proactively identify, prospect and develop new group business for the hotel.
• Manage assigned market segments and accounts with a strong focus on new customer acquisition and account growth.
• Respond strategically and quickly to incoming leads and RFPs, creating compelling proposals that position Hilton BNA as the right solution for the customer.
• Qualify opportunities by understanding the customer's objectives, priorities, decision process, budget and overall purpose of the meeting or event.
• Conduct sales calls, presentations, site inspections and client entertainment designed to move opportunities toward commitment.
• Negotiate guest room rates, meeting space, food and beverage requirements and contract terms while protecting hotel profitability.
• Maintain an active sales pipeline and consistently move opportunities through the sales process from prospect to tentative to definite.
• Develop relationships with meeting planners, corporate accounts, third-party intermediaries, Hilton Worldwide Sales and local industry partners.
• Identify opportunities within existing accounts for additional meetings, events and future-year business.
• Research market activity, competitive hotels and emerging business opportunities within Nashville and key feeder markets.
• Participate in sales missions, industry events, networking opportunities, trade shows and customer events.
• Partner closely with Revenue Management, Catering, Convention Services and hotel Operations to ensure business is both strategically sold and successfully executed.
• Maintain accurate account, activity and opportunity information within the hotel's sales system and provide timely forecasts and pipeline updates.
• Meet or exceed established room night and revenue production goals.
• Contribute ideas, energy and accountability to an entrepreneurial sales culture focused on winning business and growing market share.

What We're Looking For

We are looking for someone who combinesstrong hotel sales fundamentals with genuine sales instinct.

Our ideal candidate has:

• Previous hotel group sales experience, preferably within an upscale, full-service, convention or large meeting hotel environment.
• A demonstrated history of achieving or exceeding sales goals.
• Strong prospecting and new-business-development skills.
• Experience managing complex group opportunities involving guestrooms, meeting space and food & beverage.
• Excellent written and verbal communication skills.
• Strong negotiation, presentation and relationship-building abilities.
• The ability to manage multiple opportunities and priorities in a fast-paced sales environment.
• Experience with Delphi/Amadeus, Cvent and Hilton systems is highly desirable.
• Established relationships within corporate, association, third-party or other group market segments are a plus.
• A collaborative personality and the ability to work effectively across Sales, Revenue Management and Operations.

The Person Who Will Thrive Here

You are curious.

You ask great questions.

You follow up.

You prospect even when the pipeline looks healthy.

You understand that selling a meeting isn't simply about dates, rates and space—it's about understandingwhy people are gathering and showing the customer how your hotel can help make that gathering successful.

You enjoy the chase, but you also understand the importance of relationships after the contract is signed.

Most importantly, you want to be part of a team that celebrates wins, holds one another accountable and genuinely enjoys selling an exceptional hotel.

Why Hilton BNA?

Hilton BNA Nashville Airport Terminal offers something truly different in the Nashville market: the convenience of an airport location paired with the experience, amenities and meeting capabilities of a sophisticated full-service hotel.

Our sales team has the opportunity to sell everything from executive meetings and corporate training programs to pharmaceutical programs, association events, airline business, receptions and multi-day conferences—all within one of the fastest-growing destinations in the country.

For the right salesperson, there is tremendous opportunity here tobuild business, develop relationships and make an impact.

Join us and help determine what's landing next at Hilton BNA.

Source: Hospitality Online