Housekeeping Manager

Hilton BNA Nashville Airport Terminal; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Hilton BNA Nashville Airport Terminal seeks a polished, people-first housekeeping leader to take the reins of our department. You’ll build a strong team, set standard procedures, and create guest experiences that turn travelers into loyal fans of Music City.

You’ll lead a passionate team focused on five-star cleanliness and Southern hospitality, while innovating in scheduling and eco-friendly practices, all backed by the Hilton name.

Qualifications

• Proven housekeeping management experience in a luxury hotel.
• Ability to motivate teams and manage multiple priorities.
• Excellent communication and guest-service mindset.
• Comfort with housekeeping software and modern cleaning technology.

Responsibilities

• Lead, coach, and inspire a team of housekeeping professionals to deliver impeccable guest experiences daily.
• Set the tone for cleanliness and care across guest rooms, public spaces, and back-of-house areas.
• Collaborate with front office and maintenance to keep operations smooth and guests happy.
• Develop and refine housekeeping procedures to meet Hilton standards.
• Oversee inventory, budgets, and supply orders with an eye for efficiency.
• Conduct regular inspections to ensure every detail sparkles.
• Champion teamwork, motivation, and pride in the role.
• Maintain safety, sanitation, and Hilton policies at all times.
• Track performance metrics and suggest continuous improvements.

Skills

Housekeeping management

Team leadership

Communication skills

Cleaning technology

Tools

Housekeeping software

Job description

Lead the Team That Makes Nashville Shine

Picture this: the twang of live music drifting from Lower Broadway, the hum of jets touching down just outside your window, and a hotel lobby buzzing with travelers from every corner of the globe. That’s the backdrop for your next big role — where Music City’s legendary hospitality meets the precision and pride of a world-class Hilton operation.

We’re looking for a polished, people-first leader to take the reins of our housekeeping department at Hilton BNA Nashville Airport Terminal. This isn’t just about spotless rooms (though we do that better than anyone) — it’s about building a team, setting the standard, and creating the kind of guest experience that turns first-time visitors into lifelong fans of the city they’ll want to tell everyone about.

Why You’ll Love It Here

• You’ll work at one of Nashville’s most dynamic properties — steps from the airport, minutes from downtown’s honky-tonks, and surrounded by the energy of a city that never stops singing.
• You’ll lead a passionate team dedicated to five-star cleanliness and genuine Southern hospitality.
• You’ll be empowered to innovate — from eco-friendly cleaning initiatives to smarter scheduling systems — with the backing of the Hilton name behind you.
• You’ll enjoy the stability of a major hospitality brand paired with the creative freedom to make the role your own.

What You’ll Do

• Lead, coach, and inspire a team of housekeeping professionals to deliver impeccable guest experiences every single day.
• Set the tone for cleanliness and care across guest rooms, public spaces, and behind-the-scenes areas.
• Partner with front office and maintenance teams to keep operations seamless and guests smiling.
• Develop and refine housekeeping procedures that meet — and exceed — Hilton’s renowned standards.
• Oversee inventory, budgets, and supply orders with an eye for efficiency and sustainability.
• Conduct regular inspections, ensuring every detail sparkles.
• Champion a culture of teamwork, motivation, and pride in a job well done.
• Keep safety, sanitation, and Hilton’s policies front and center in everything you do.
• Track performance metrics and bring fresh ideas to the table for continuous improvement.

What You Bring

• Proven housekeeping management experience, ideally within a luxury hotel or resort setting.
• A natural leader’s instinct for motivating teams and managing multiple priorities with grace.
• Excellent communication skills and a genuine passion for hospitality.
• Comfort with housekeeping software and modern cleaning technology.
• A flexible schedule — because great hospitality doesn’t punch a clock.

At Hilton BNA Nashville Airport Terminal, you won’t just manage a department — you’ll help shape the first and last impression of Music City for thousands of travelers every month. If you’re ready to bring your leadership, your energy, and maybe a little Nashville swagger to the role, we’d love to meet you.

Source: Hospitality Online