Senior Sales Compensation Lead — Mentor & End-to-End Ops

Cornerstone OnDemand; Chicago (IL); Presencial; USD 140.000 - 190.000; Jornada completa

Descripción de la vacante

Cornerstone OnDemand is seeking a Sales Compensation Manager to lead end-to-end commission processing and serve as a strategic partner to our sales org. You will mentor a Sales Compensation Analyst, ensure accurate monthly and quarterly commissions, and drive continuous improvement across the compensation stack.

You will own the administration of SPIFF/ICM platforms, collaborate with Finance and Sales, and deliver timely, well-documented outputs while handling confidential data with discretion.

Formación

• 6+ years in sales compensation administration or related SaaS role.
• 2+ years of people management experience with a track record of developing a high-performing team.
• Experience in full-cycle sales compensation administration — calculations, crediting, draws, clawbacks and dispute resolution.
• Strong analytical and problem-solving skills with ability to identify root causes and recommend solutions.
• Hands-on experience administering a modern ICM tool (SPIFF preferred; Xactly, CaptivateIQ or similar).
• Familiarity with Salesforce reporting and CRM data.
• Strong Excel / Google Sheets skills and attention to detail.

Responsabilidades

• Coach, mentor, and develop a Sales Compensation Analyst through regular feedback and development.
• Own quality and accuracy of commission processing for assigned units, with oversight over analyst work.
• Execute monthly and quarterly commission calculations accurately and on schedule.
• Produce commission statements and support monthly close and accrual processes with Finance.
• Identify process improvements to enhance accuracy, scalability, and efficiency, including automation.
• Assist with SPIFF/ICM platform administration: plan configuration, payee assignments, quotas, hierarchy.
• Serve as first point of contact for commission inquiries and resolve issues with strong customer support.
• Independently execute commission cycles with defined scope and clear documentation.
• Deliver high-quality, well-documented output and clear updates to stakeholders.
• Gather payee feedback and validate solutions address underlying issues.

Conocimientos

Sales compensation administration

People management

Full-cycle compensation

Analytical skills

ICM tool

Salesforce

Excel/Google Sheets

Prioritization

Confidential data handling

Cross-geo collaboration

Teamwork

Herramientas

SPIFF (ICM)

Xactly

CaptivateIQ

Salesforce

Descripción del empleo

Cornerstone OnDemand is seeking a Sales Compensation Manager to lead end-to-end commission processing and serve as a strategic partner to our sales org. You will mentor a Sales Compensation Analyst, ensure accurate monthly and quarterly commissions, and drive continuous improvement across the compensation stack.

You will own the administration of SPIFF/ICM platforms, collaborate with Finance and Sales, and deliver timely, well-documented outputs while handling confidential data with discretion.