Senior Sales Associate- Pilates Studio

Club Pilates East Greenwich; Tallahassee (FL); On-site; USD 21,000 - 34,000; Full time

Job summary

Club Pilates in Tallahassee, FL is seeking a Senior Sales Associate to join our front-of-house team. This full-time role focuses on creating a positive first impression, guiding prospective members, and selling memberships, upgrades, and packages.

You will handle inquiries in person, on the phone, and via email, schedule Intro Classes, follow up with leads, and use ClubReady software to track notes and tasks. A friendly, organized, and motivated personality is essential.

Qualifications

• Experience selling memberships and services.
• Excellent communication, empathy, and listening skills.
• Ability to stay organized in a fast-paced studio.
• Comfort with phone outreach and follow-up.

Responsibilities

• Provide exceptional customer service in person, by phone, and via email.
• Welcome new clients and schedule Intro Classes.
• Guide prospects toward memberships that fit goals.
• Sell memberships, upgrades, retail, and private training packages.
• Manage member accounts including freezes, cancellations, and updates.
• Use ClubReady to track leads, notes, and tasks.
• Make daily follow-up calls, texts, and emails.
• Assist in training newer sales/front desk staff.
• Maintain a clean, welcoming studio environment.
• Participate in events, promotions, and community outreach.
• Highlight studio life on social media.

Skills

Sales experience

Strong communication

Organized

Phone outreach

Multitasking

Health & wellness interest

Tools

ClubReady

Job description

Senior Sales Associate (Full-Time)

Club Pilates – Tallahassee, FL

30–35 hours per week

Hourly + Commission

Are you energetic, people-focused, and passionate about health and wellness? Do you love connecting with people and helping them feel their best? If so, Club Pilates Southwood is looking for a Senior Sales Associate to join our growing team!

This is an exciting opportunity for someone who enjoys building relationships, thrives in a fast-paced environment, and wants to be part of a positive, community-driven studio. As a Senior Sales Associate, you’ll play a key role in creating an incredible first impression for our members and helping grow our Pilates community.

What You’ll Do

As part of our front-of-house team, you will:

• Provide exceptional customer service in person, by phone, and via email
• Welcome new clients and help schedule Intro Classes for their first studio experience
• Follow up with leads and guide them toward memberships that fit their goals
• Sell memberships, upgrades, retail, and private training packages
• Help manage member accounts, including freezes, cancellations, and updates
• Use our studio software (ClubReady) to track leads, notes, and tasks
• Make daily follow-up calls, texts, and emails using proven sales scripts
• Assist in training and supporting newer sales/front desk team members
• Maintain a clean, welcoming, and organized studio environment
• Participate in studio events, community networking, and promotions
• Celebrate member milestones and help highlight our community on social media
• Social Media to showcase studio life, promotions, and events.

• Expected Hours: 30–35 hours per week
• Schedule: Aligned with Intro classes to maximize opportunities to connect with new members

What We’re Looking For

• Friendly, outgoing personality with strong communication skills
• Sales experience or comfort discussing memberships and services
• Highly organized and detail-oriented
• Comfortable with phone outreach and follow-up
• Passion for health, fitness, and helping people feel confident
• Ability to multitask in a fast-paced studio environment

Why You’ll Love Working at Club Pilates

• Supportive and positive team environment
• Opportunity to grow within a fast-growing brand
• Be part of a studio that helps people feel stronger every day
• A fun workplace centered around wellness and community

Employment Requirements

Employment is contingent upon:

• Successful completion of a background check
• A clean driving record
• Proof of identity and legal eligibility to work in the United States

If you’re passionate about wellness, love meeting new people, and enjoy helping others start their fitness journey, we’d love to meet you!