Senior Sales Associate — Firearms Retail Leader

Range-US; Grove City (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Discounts

Paid training

Unlimited shooting classes

Job summary

Range-US in Grove City, OH is seeking a Senior Sales Associate to drive personal sales while overseeing daily store operations, compliance, and safety. You will lead opening/closing routines, manage registers, and deliver a best-in-class customer experience.

The role requires 1–2 years of retail sales or customer service experience and a strong customer-first mindset; firearms safety and ATF compliance are essential. Flexible availability including nights and weekends is expected.

Qualifications

• High School Diploma or equivalent preferred.
• 1–2 years of retail sales or customer service experience (specialty retail preferred).
• Strong attention to detail with the ability to follow complex compliance procedures.
• Ability to handle confidential information with integrity.
• Flexible availability, including nights, weekends, and holidays.
• Strong communication skills and customer-first mindset.

Responsibilities

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team to expectations from this data.
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions).
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation.
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules).
• Support inventory flow, merchandising, and ad set execution to maintain visual standards.
• Maintain overall store cleanliness and organization.
• Ensure strict adherence to all firearm safety protocols for customers and staff.
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks.
• Safeguard confidential information and ensure all processes meet regulatory standards.
• Ensure range readiness, safety, and cleanliness always.
• Validate and elevate parts requirements to ASL as needed.

Skills

Retail sales

Customer service

Attention to detail

Strong communication

Education

High School Diploma or equivalent

Job description

Range-US in Grove City, OH is seeking a Senior Sales Associate to drive personal sales while overseeing daily store operations, compliance, and safety. You will lead opening/closing routines, manage registers, and deliver a best-in-class customer experience.

The role requires 1–2 years of retail sales or customer service experience and a strong customer-first mindset; firearms safety and ATF compliance are essential. Flexible availability including nights and weekends is expected.