Senior Sales Lead — Firearms, Training & Service

Range USA; Grove City (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Unlimited Shooting – Free Classes

Industry discounts

Manufacturer rewards program

Paid training

Job summary

Range USA in Grove City, OH is hiring a Senior Sales Associate to lead personal sales and support store operations, while ensuring safety and compliance. You will open/close the store, manage the register, and coach teammates to meet sales targets for firearms, memberships, classes, and promotions.

The role requires strong customer service, attention to detail, and flexible availability, including nights and weekends.

Qualifications

• 1–2 years of retail sales or customer service experience (specialty retail preferred)
• Strong attention to detail with the ability to follow complex compliance procedures
• Ability to handle confidential information with integrity
• Flexible availability, including nights, weekends, and holidays
• Strong communication skills and customer-first mindset

Responsibilities

• Deliver exceptional customer service aligned with Range USA standards
• Review KPIs and coach team to expectations from this data
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
• Build customer relationships and increase basket size through product knowledge and recommendations
• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
• Support inventory flow, merchandising, and ad set execution to maintain visual standards
• Maintain overall store cleanliness and organization
• Ensure firearms safety protocols for customers and staff
• Maintain ATF compliance and accurate execution of 4473 forms and background checks
• Safeguard confidential information and ensure all processes meet regulatory standards
• Ensure range readiness, safety, and cleanliness always
• Validate and elevate if needed parts requirements to ASL

Skills

Retail sales experience

Customer service oriented

Strong communication

Flexible availability

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Range USA in Grove City, OH is hiring a Senior Sales Associate to lead personal sales and support store operations, while ensuring safety and compliance. You will open/close the store, manage the register, and coach teammates to meet sales targets for firearms, memberships, classes, and promotions.

The role requires strong customer service, attention to detail, and flexible availability, including nights and weekends.