Senior Sales Associate - Elevate Customer Experience & POS

Rack Room Shoes; Indianapolis (IN); On-site; USD 24,000 - 32,000; Full time

Job summary

Rack Room Shoes in Indianapolis is seeking a friendly SR Sales Associate to provide excellent customer service, help meet store goals, and support POS and back-office tasks including refunds, exchanges, and Customer Pickup orders.

You will keep merchandise well presented, stay informed on promotions, and follow company policies to deliver a positive shopping experience. Prior retail experience and strong interpersonal skills are highly valued.

Qualifications

• Interpersonal skills to interact effectively with customers and coworkers.
• Good communication, both verbal and non-verbal.
• Strong organization and math basics for handling transactions.
• Experience in retail sales, preferably footwear.
• Understanding of visual merchandising and store presentation standards.

Responsibilities

• Create an excellent shopping experience for customers.
• Follow service standards and promote store initiatives.
• Maintain merchandise presentation and stock arrangement.
• Support POS and back-office tasks including refunds and exchanges.
• Process sales and store transactions and support customer pickup orders.

Skills

Interpersonal skills

Communication

Organization

Math skills

Retail experience

Visual merchandising

Policies and procedures

Job description

Rack Room Shoes in Indianapolis is seeking a friendly SR Sales Associate to provide excellent customer service, help meet store goals, and support POS and back-office tasks including refunds, exchanges, and Customer Pickup orders.

You will keep merchandise well presented, stay informed on promotions, and follow company policies to deliver a positive shopping experience. Prior retail experience and strong interpersonal skills are highly valued.