Footwear Sales Associate - Elevate Customer Experience

Rack Room Shoes; Manor (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Rack Room Shoes in the United States is seeking a SR Sales Associate to deliver exceptional customer service and support store goals. You will handle refunds, exchanges, and Customer Pickup orders at the POS, while maintaining stock and presentation throughout the day.

The role requires strong interpersonal skills, basic math, and prior retail experience. You will contribute to loss prevention, participate in inventories, and assist customers with fitting and product knowledge to enhance the

Qualifications

• Interpersonal skills to engage with customers and coworkers.
• Basic communication and math abilities for point-of-sale tasks.
• Experience in retail sales, preferably footwear.

Responsibilities

• Create an excellent shopping experience through service standards and positive attitude.
• Promote promotions and rewards programs to drive sales.
• Maintain merchandise presentation, stock, and store cleanliness.
• Develop product knowledge and fitting skills.
• Assist in inventories, shipping/receiving, and floor placement.
• Process sales and POS transactions, including refunds/exchanges.
• Handle customer pickup orders and S2H tasks as needed.

Skills

Interpersonal skills

Communication

Math skills

Retail sales experience

Job description

Rack Room Shoes in the United States is seeking a SR Sales Associate to deliver exceptional customer service and support store goals. You will handle refunds, exchanges, and Customer Pickup orders at the POS, while maintaining stock and presentation throughout the day.

The role requires strong interpersonal skills, basic math, and prior retail experience. You will contribute to loss prevention, participate in inventories, and assist customers with fitting and product knowledge to enhance the