Senior SaaS Deployment Lead

aiologic

United States

Remote

USD 120,000 - 180,000

Full time

2 days ago

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Job summary

aiologic is seeking a hands-on Project/Program Manager to own delivery of complex enterprise SaaS implementations from discovery to launch and stabilization. You will be the day-to-day lead for timelines, scope, dependencies, risks, and client coordination, guiding cross-functional teams and surfacing decisions for leadership input.

Requirements include 5+ years in PM, 4+ years leading complex SaaS/fintech deployments, and strong client-facing communication.

Qualifications

Bachelor's degree in business, management, or related field (or equivalent work experience).
At least 5 years in project/program management, including 4+ years leading complex enterprise SaaS or fintech implementations.
Experience leading cross-functional teams in client-facing settings and taking accountability for delivery outcomes.
Knowledge of structured delivery methods such as Agile or hybrid approaches, with project governance practices.
Strong client-facing communication, facilitation, and consultative stakeholder management (including executive-level communication).
Working knowledge of SaaS platforms, REST APIs, integrations, data flows, security considerations, configuration, environments, and release cycles; ability to explain technical concepts to non-technical stakeholders.
Experience with PM tools such as Jira, Asana, or MS Project, coordinating with engineering, QA, and DevOps during releases.

Responsibilities

Lead implementation phases including requirements gathering, configuration, testing, training, launch, and post-launch stabilization.
Build and maintain delivery plans, milestones, dependencies, deliverables, and resource coordination.
Track scope changes, commitments, risks, and project performance; identify issues early and recommend corrective actions.
Remove blockers by clarifying ownership, coordinating dependencies, and securing commitments; lead recovery efforts when delivery slips.
Serve as the main liaison between clients and internal Product, Engineering, QA, DevOps, and Client Success teams.
Lead project meetings, report on progress and decisions, elevate material issues with recommendations, and capture lessons learned for reusable practices.