Senior Program Manager – Retail SaaS Deployments

Logile; California; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Contribution

Unlimited Paid Time Off

Company-Paid Life Insurance

Job summary

Logile is seeking an experienced Program Manager to lead large-scale, customer-facing software implementations across retail clients. You will oversee cross-functional deployment teams, develop comprehensive project plans, and ensure on-time delivery while maximizing ROI. Strong PM methodologies, SaaS experience, and travel to customer sites are required.

The role is based in Southern California with on-site visits; when not traveling, you may work from home with reliable internet.

Qualifications

• 5+ years of experience with large and complex customer-facing program management.
• Broad knowledge of project management methodologies.
• Experience with Workforce Management/Labor Management.
• Customer-facing experience as part of cross-functional teams on large-scale software implementations and SaaS.
• Travel required; based in Southern California with on-site visits to customers.

Responsibilities

• Managing cross-functional deployment teams.
• Developing and administering project plans for software/solution implementation.
• Gaining baseline proficiency in configuring Logile software modules.
• Defining delivery team and customer team roles and responsibilities.
• Establishing milestones and providing steering updates on progress and risk.
• Coordinating with customer project management for required activities.
• Ensuring quality and timely completion of all deliverables.
• Assessing program performance to maximize ROI for the customer.
• Developing trusted advisory relationships with customers.
• Monitoring budgets and holding team members accountable for expenses.

Skills

Project management

Leadership

Communication

MS Office

SaaS experience

Retail industry knowledge

Cross-functional collaboration

Education

B.S./B.A. in Business Management or Industrial Engineering

MS/MA or PMP certification

Tools

MS Project

Excel

PowerPoint

Job description

Logile is seeking an experienced Program Manager to lead large-scale, customer-facing software implementations across retail clients. You will oversee cross-functional deployment teams, develop comprehensive project plans, and ensure on-time delivery while maximizing ROI. Strong PM methodologies, SaaS experience, and travel to customer sites are required.

The role is based in Southern California with on-site visits; when not traveling, you may work from home with reliable internet.