Senior RV Service Manager - Lead Teams & Service Excellence

Blue Compass RV; Latham (NY); On-site; USD 140,000 - 165,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

Disability insurance

FSA

Life Insurance

PTO and holidays

401K

Pet Insurance

5-day work week

Employee Assistance Program

Training and Development Programs

Referral Program

Legal Coverage

Identity Theft Protection

Job summary

Blue Compass RV is seeking a Fixed Ops Director to lead the service department with a customer-focused approach, aligning operations to maximize profitability and satisfaction for customers and associates.

You will recruit, train, coach, and retain top talent, drive high performance, and ensure safety and quality while steering service and parts teams to deliver exceptional experiences in a fast-paced dealership environment.

Responsibilities

• Lead the service department to maximize profitability and customer satisfaction.
• Coach, develop, and retain top talent for service and parts teams.
• Ensure high level of performance and accountability across the team.
• Maintain OSHA and company safety standards.
• Fiscally responsible for inventories, cash handling, and assets.
• Provide exceptional communication to set vision, direction, and goals.

Job description

Blue Compass RV is seeking a Fixed Ops Director to lead the service department with a customer-focused approach, aligning operations to maximize profitability and satisfaction for customers and associates.

You will recruit, train, coach, and retain top talent, drive high performance, and ensure safety and quality while steering service and parts teams to deliver exceptional experiences in a fast-paced dealership environment.