Senior Route Supervisor — Logistics Operations Lead

Universal Logistics Holdings, Inc.; Detroit (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Universal Logistics Holdings, Inc. in Detroit, MI, is seeking an operations-focused professional to coordinate daily freight movements and driver assignments for Stellantis and General Motors.

You will serve as a primary point of contact for drivers, customers, and internal teams, ensuring on-time service and clear communication. The role emphasizes strong organizational and problem-solving skills in a fast-paced environment, with opportunities to support fleet utilization and continuous

Qualifications

• Bachelor's degree preferred in a related field (Supply Chain, Logistics, Transportation, Business or similar).
• Prior experience in transportation, dispatch, warehousing, or operations environments preferred.
• Strong communication and interpersonal skills are essential.
• Organizational abilities with multitasking in a fast-paced setting required.
• Proven problem-solving and decision-making capabilities; ability to lead and coach others.

Responsibilities

• Coordinate daily routes and driver assignments to ensure on-time service.
• Serve as a primary point of contact for drivers, customers, and internal operations teams.
• Monitor freight movement and communicate shipment updates, delays, and service issues.
• Support driver scheduling, attendance tracking, and staffing needs.
• Assist with fleet utilization and daily operational planning.
• Investigate and resolve transportation and service-related issues.
• Maintain accurate records, reports, and operational documentation.
• Ensure compliance with company policies, safety standards, and DOT regulations.
• Provide coaching and support to drivers while maintaining a positive work environment.
• Track operational performance and support continuous improvement initiatives.
• Work closely with leadership to meet customer expectations and operational goals.

Skills

Communication skills

Interpersonal skills

Multitasking

Problem solving

Leadership

Excel

Organizational skills

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Office

Job description

Universal Logistics Holdings, Inc. in Detroit, MI, is seeking an operations-focused professional to coordinate daily freight movements and driver assignments for Stellantis and General Motors.

You will serve as a primary point of contact for drivers, customers, and internal teams, ensuring on-time service and clear communication. The role emphasizes strong organizational and problem-solving skills in a fast-paced environment, with opportunities to support fleet utilization and continuous