Senior Route Supervisor: Lead Delivery Operations

LeoForce; Villa Park (IL); On-site; USD 60,000 - 70,000; Full time

Job summary

LeoForce in Villa Park, IL is seeking a Permanent Route Supervisor to lead our delivery operations and supervise a team of drivers. This full-time role focuses on ensuring timely, safe product delivery and high service standards for our linen rental and laundry clients.

The position requires hands-on leadership, strong route planning, and a commitment to operational excellence. You will coordinate routes, monitor performance, and collaborate with other departments to optimize efficiency.

Qualifications

• Minimum of 2 years of experience in route supervision or a similar role.
• Proven leadership experience with coaching and performance management.
• Excellent knowledge of route planning and logistics operations.
• Ability to make decisions under pressure and manage multiple tasks.

Responsibilities

• Oversee daily operations of delivery team, ensuring routes are completed efficiently and safely.
• Develop and implement route plans considering delivery volume, location, and time constraints.
• Coordinate with logistics to dispatch deliveries on time and meet schedules.
• Monitor driver performance and provide coaching to maintain high standards.
• Handle issues or emergencies during delivery and resolve them promptly.
• Maintain regular communication with customers and address concerns.
• Ensure compliance with company policies and relevant laws for delivery operations.
• Conduct regular driver training to improve skills and knowledge.
• Collaborate with other departments to improve overall operational efficiency.

Skills

Leadership

Route planning

Logistics operations

Communication

Organization

Problem solving

Stress management

Driver's license

Coaching

Tools

Logistics software

Job description

LeoForce in Villa Park, IL is seeking a Permanent Route Supervisor to lead our delivery operations and supervise a team of drivers. This full-time role focuses on ensuring timely, safe product delivery and high service standards for our linen rental and laundry clients.

The position requires hands-on leadership, strong route planning, and a commitment to operational excellence. You will coordinate routes, monitor performance, and collaborate with other departments to optimize efficiency.