Route Supervisor

LeoForce; Villa Park (IL); On-site; USD 60,000 - 70,000; Full time

Job summary

LeoForce in Villa Park, IL is seeking a Permanent Route Supervisor to lead our delivery operations and supervise a team of drivers. This full-time role focuses on ensuring timely, safe product delivery and high service standards for our linen rental and laundry clients.

The position requires hands-on leadership, strong route planning, and a commitment to operational excellence. You will coordinate routes, monitor performance, and collaborate with other departments to optimize efficiency.

Qualifications

• Minimum of 2 years of experience in route supervision or a similar role.
• Proven leadership experience with coaching and performance management.
• Excellent knowledge of route planning and logistics operations.
• Ability to make decisions under pressure and manage multiple tasks.

Responsibilities

• Oversee daily operations of delivery team, ensuring routes are completed efficiently and safely.
• Develop and implement route plans considering delivery volume, location, and time constraints.
• Coordinate with logistics to dispatch deliveries on time and meet schedules.
• Monitor driver performance and provide coaching to maintain high standards.
• Handle issues or emergencies during delivery and resolve them promptly.
• Maintain regular communication with customers and address concerns.
• Ensure compliance with company policies and relevant laws for delivery operations.
• Conduct regular driver training to improve skills and knowledge.
• Collaborate with other departments to improve overall operational efficiency.

Skills

Leadership

Route planning

Logistics operations

Communication

Organization

Problem solving

Stress management

Driver's license

Coaching

Tools

Logistics software

Job description

Experience: Senior Level

Salary: $60,000 - $70,000 per year

Job Details

As a Permanent Route Supervisor, you will be responsible for managing all aspects of our delivery operations. This role is pivotal in ensuring that our products reach our customers in a timely, efficient, and safe manner. You will be overseeing a team of drivers, coordinating their routes, and ensuring that all logistics operations run smoothly. This is a full-time position that requires a hands-on, proactive approach, and a strong commitment to achieving operational excellence.

Responsibilities

• Oversee daily operations of delivery team, ensuring all routes are completed efficiently and safely.
• Develop and implement route plans, taking into account factors such as delivery volume, geographical location, and time constraints.
• Coordinate with the logistics team to ensure that all deliveries are dispatched on time and reach their destinations as scheduled.
• Monitor driver performance, providing coaching and feedback as necessary to ensure high standards are maintained.
• Handle any issues or emergencies that arise during the delivery process, resolving them in a timely and effective manner.
• Maintain regular communication with customers, addressing any concerns or queries they may have regarding delivery.
• Ensure compliance with all company policies and procedures, as well as relevant laws and regulations relating to delivery operations.
• Conduct regular training sessions for drivers to enhance their skills and knowledge.
• Collaborate with other departments to improve overall operational efficiency.

Qualifications

• Minimum of 2 years of experience in route supervision or a similar role.
• Proven experience in team leadership, with strong skills in coaching and performance management.
• Excellent knowledge of route planning and logistics operations.
• Ability to handle high-stress situations and make effective decisions under pressure.
• Strong problem-solving skills, with the ability to resolve operational issues swiftly and effectively.
• Excellent communication skills, with the ability to liaise effectively with team members, customers, and other stakeholders.
• Strong organizational skills, with the ability to manage multiple tasks and deadlines simultaneously.
• Proficient in the use of logistics software and other relevant technology.
• A valid driver’s license and a clean driving record.
• Knowledge of relevant laws and regulations relating to delivery operations.
• A commitment to maintaining high standards of safety and efficiency in all aspects of delivery operations.

A bit about us

We are a distinguished provider of premium linen rental and laundry services, specializing in meeting the needs of hospitality businesses. With a reputation for reliability and exceptional quality, we have been serving our clientele with excellence for decades. Their commitment to outstanding service and top-notch products has solidified our company as a trusted partner in the industry.

Why join us?

We have a reputation for excellence and reliability in the industry and a four generation legacy of providing premium linen rental and laundry services. We offer employees the opportunity to be part of a respected and established organization. Working for us means being part of a team committed to delivering outstanding service and quality products, contributing to a dynamic and rewarding + family oriented work environment.