Route Supervisor

Sanitary Linen Service, Inc.; Parkersburg (WV); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Short-Term Disability

401(k) with company match

Paid Vacation

Competitive wages

Career advancement opportunities

Job summary

Sanitary Linen Service, Inc. is seeking a Route Supervisor to lead the route Sales/Service Drivers, maintain strong customer relationships, and oversee delivery fleet and inventory management.

The role focuses on achieving route performance and delivering consistent, high-quality service across customers in hospitality, healthcare, and related industries. The ideal candidate has supervisory experience, excellent communication skills, and a proven track record in route sales or delivery with a

Qualifications

• 2+ years of Route Sales/Delivery experience
• Previous supervisory or leadership experience
• Stable and dependable work history
• Strong verbal and written communication skills
• Excellent customer service and relationship-building skills
• Strong attention to detail and organizational skills
• Ability to work independently and manage multiple priorities
• Ability to load, push, pull, and lift up to 50 pounds
• Excellent driving record and a valid driver's license
• Ability to pass required drug screening and background checks
• Professional, dependable, motivated, and results-oriented

Responsibilities

• Supervise, coach, and support a team of Route Sales/Service Drivers
• Maintain relationships with customers by addressing daily service needs
• Monitor route performance and ensure sales and service expectations are met
• Establish and monitor route sales goals and quotas
• Identify opportunities to sell additional products and services
• Oversee inventory accountability and route inventory levels
• Monitor condition and maintenance of route delivery vehicles
• Communicate effectively with customers, drivers, management, and other departments
• Provide ongoing training, coaching, and performance feedback
• Help ensure routes operate efficiently with high-quality service

Skills

Route Sales/Delivery experience

Supervisory experience

Strong communication

Customer service

Attention to detail

Organizational skills

Independent worker

Lifting up to 50 lbs

Clean driving record

Valid driver's license

Drug screen & background checks

Job description

Route Supervisor

We are a growing, family-owned and professionally managed company with a long history of serving customers throughout the Restaurant, Hospitality, and Healthcare industries. Our success is built on strong customer relationships, quality service, and dedicated employees who take pride in the work they do. We have been in business since 1934 and still growing!

We are seeking a motivated, enthusiastic, and customer-focused Route Supervisor to lead and support our route delivery team. This high-profile position is responsible for supervising Route Sales/Service Drivers, maintaining strong customer relationships, overseeing route performance, and ensuring our delivery fleet and inventory are properly managed.

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RESPONSIBILITIES

• Supervise, coach, and support a team of Route Sales/Service Drivers
• Maintain strong relationships with established customers by identifying and responding to their daily service needs
• Monitor route performance and ensure sales and service expectations are met
• Establish and monitor route sales goals and quotas
• Identify opportunities to sell additional products and services
• Oversee inventory accountability, product replacement, and route inventory levels
• Monitor the condition, maintenance, and appearance of route delivery vehicles
• Communicate effectively with customers, drivers, management, and other departments
• Provide ongoing training, coaching, and performance feedback to route personnel
• Help ensure routes operate efficiently and customers receive consistent, high-quality service

QUALIFICATIONS

• Minimum of 2 years of Route Sales/Delivery experience
• Previous supervisory or leadership experience required
• Stable and dependable work history
• Strong verbal and written communication skills
• Excellent customer service and relationship-building skills
• Strong attention to detail and organizational skills
• Ability to work independently and manage multiple priorities
• Ability to load, push, pull, and lift up to 50 pounds
• Excellent driving record
• Valid driver's license
• Ability to pass required drug screening and background checks
• Professional, dependable, motivated, and results-oriented

BENEFITS

• Medical, Dental, Short-Term Disability, Vision, and Life Insurance
• 401(k) with a generous company match
• Paid Vacation
• Competitive wages
• Opportunities for career advancement and professional development

COMPANY DESCRIPTION

Sanitary Linen Service, Inc. is a linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers.

Our company is dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment.

Sanitary Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.