Route Supervisor - Lead Delivery & Customer Service

Sanitary Linen Service, Inc.; Parkersburg (WV); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Short-Term Disability

401(k) with company match

Paid Vacation

Competitive wages

Career advancement opportunities

Job summary

Sanitary Linen Service, Inc. is seeking a Route Supervisor to lead the route Sales/Service Drivers, maintain strong customer relationships, and oversee delivery fleet and inventory management.

The role focuses on achieving route performance and delivering consistent, high-quality service across customers in hospitality, healthcare, and related industries. The ideal candidate has supervisory experience, excellent communication skills, and a proven track record in route sales or delivery with a

Qualifications

• 2+ years of Route Sales/Delivery experience
• Previous supervisory or leadership experience
• Stable and dependable work history
• Strong verbal and written communication skills
• Excellent customer service and relationship-building skills
• Strong attention to detail and organizational skills
• Ability to work independently and manage multiple priorities
• Ability to load, push, pull, and lift up to 50 pounds
• Excellent driving record and a valid driver's license
• Ability to pass required drug screening and background checks
• Professional, dependable, motivated, and results-oriented

Responsibilities

• Supervise, coach, and support a team of Route Sales/Service Drivers
• Maintain relationships with customers by addressing daily service needs
• Monitor route performance and ensure sales and service expectations are met
• Establish and monitor route sales goals and quotas
• Identify opportunities to sell additional products and services
• Oversee inventory accountability and route inventory levels
• Monitor condition and maintenance of route delivery vehicles
• Communicate effectively with customers, drivers, management, and other departments
• Provide ongoing training, coaching, and performance feedback
• Help ensure routes operate efficiently with high-quality service

Skills

Route Sales/Delivery experience

Supervisory experience

Strong communication

Customer service

Attention to detail

Organizational skills

Independent worker

Lifting up to 50 lbs

Clean driving record

Valid driver's license

Drug screen & background checks

Job description

Sanitary Linen Service, Inc. is seeking a Route Supervisor to lead the route Sales/Service Drivers, maintain strong customer relationships, and oversee delivery fleet and inventory management.

The role focuses on achieving route performance and delivering consistent, high-quality service across customers in hospitality, healthcare, and related industries. The ideal candidate has supervisory experience, excellent communication skills, and a proven track record in route sales or delivery with a