Senior Route Dispatch Lead

Universal Logistics Holdings; Indiana; Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

Universal Logistics Holdings is seeking a driven Dispatch professional to join our team in Indiana. You will lead daily dispatch operations, coordinate drivers, monitor routes, and ensure on-time performance while maintaining safety and compliance.

The ideal candidate has 0–3+ years in dispatch or logistics, strong communication, and solid problem-solving skills. Proficiency with TMS/dispatch tools and Excel is a plus; leadership ability to coach frontline staff is valued.

Qualifikationen

• 0–3+ years in dispatch/logistics or related fields.
• Clear written and verbal communication skills.
• Strong problem-solving and analytical abilities.
• Ability to multitask in fast-paced environment.
• Leader mindset with ability to coach front-line teams.

Aufgaben

• Lead daily dispatch: Coordinate routes, assign drivers, and monitor freight to meet service windows and KPIs.
• Be the communication hub: Primary contact for drivers, the customer, and warehouse teams with timely updates on exceptions and ETAs.
• Manage material flow: Track inbound/outbound loads, reconcile discrepancies, raise risks to maintain on-time performance.
• Ensure safety and compliance: Reinforce policies and DOT/OSHA standards; address infractions and coach for improvement.
• Optimize resources: Build driver and equipment schedules; balance workloads to maximize productivity and control costs.
• Problem-solve in real time: Triage service issues (breakdowns, delays, and accessorials) and document incidents.
• Report and improve: Maintain operational records and contribute ideas to improve on-time service, quality, and cost.

Kenntnisse

Dispatch coordination

Leadership

Communication skills

Problem solving

Attention to detail

Ausbildung

Bachelor’s degree (preferred)

Tools

TMS/Dispatch tools

Excel/Sheets

Jobbeschreibung

Universal Logistics Holdings is seeking a driven Dispatch professional to join our team in Indiana. You will lead daily dispatch operations, coordinate drivers, monitor routes, and ensure on-time performance while maintaining safety and compliance.

The ideal candidate has 0–3+ years in dispatch or logistics, strong communication, and solid problem-solving skills. Proficiency with TMS/dispatch tools and Excel is a plus; leadership ability to coach frontline staff is valued.