Senior Risk & Controls Specialist – QA & Compliance

Bank of America; Pennington (NJ); On-site; USD 72,000 - 108,000; Full time

Job summary

Bank of America in Pennington, NJ is seeking a professional to drive and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function. You will provide analytical and administrative support for processes and tools to ensure adherence to enterprise-wide standards and conduct monitoring and testing of controls.

Key responsibilities include overseeing the risk and control environment for Client Operational Services, implementing optimized

Qualifications

• Understanding of Consumer Investments clients and business.
• Strong problem solving and follow up skills.
• Effective interpersonal skills and ability to solicit input from others.
• Detail oriented, self-starter able to work independently.
• Ability to quickly develop subject matter expertise across a broad spectrum of issues.
• Strong organization skills, including the ability to manage multiple responsibilities, prioritize and meet deadlines.
• Strong investigative, research, and analytical skills.

Responsibilities

• Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
• Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
• Performs QA activities including executing on controls, managing cases, and reporting results
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting

Skills

Controls Management

Issue Management

Monitoring/Testing

Quality Assurance

Risk Management

Analytical Thinking

Attention to Detail

Critical Thinking

Problem Solving

Written Communications

Decision Making

Innovative Thinking

Prioritization

Recording/Organizing Information

Research

Education

Series 7

Microsoft Excel

Job description

Bank of America in Pennington, NJ is seeking a professional to drive and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function. You will provide analytical and administrative support for processes and tools to ensure adherence to enterprise-wide standards and conduct monitoring and testing of controls.

Key responsibilities include overseeing the risk and control environment for Client Operational Services, implementing optimized