Senior Risk & Controls Specialist, Global Markets Operations

Bank of America; Charlotte (NC); On-site; CAD 80,000 - 115,000; Full time

Job summary

Bank of America is seeking a skilled risk controls and QA professional to drive internal control discipline and operational excellence within GFICCO Risk. You will monitor, test, and report on controls, while coaching teams on remediation and control improvements.

This role partners with GFICCO functions, supporting regulatory exams, audits, and risk assessments. The candidate will help strengthen the control environment and ensure timely mitigation of findings, promoting a culture of

Qualifications

• Experience in controls management and QA practices.
• Strong analytical skills and attention to detail.
• Ability to influence risk-based decisions and communicate clearly.

Responsibilities

• Oversee the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation.
• Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness.
• Performs QA activities including executing on controls, managing cases, and reporting results.
• Execute initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success.
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting.

Skills

Controls Management

Quality Assurance

Risk Management

Analytical Thinking

Attention to Detail

Decision Making

Problem Solving

Written Communications

Prioritization

Job description

Bank of America is seeking a skilled risk controls and QA professional to drive internal control discipline and operational excellence within GFICCO Risk. You will monitor, test, and report on controls, while coaching teams on remediation and control improvements.

This role partners with GFICCO functions, supporting regulatory exams, audits, and risk assessments. The candidate will help strengthen the control environment and ensure timely mitigation of findings, promoting a culture of