Senior Business Controls & Quality Assurance Specialist

Bank of America; Chicago (IL); On-site; USD 69,000 - 107,000; Full time

Job summary

Bank of America is seeking a candidate to execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function. You will perform testing and quality assurance on controls, supporting adherence to enterprise standards and driving remediation for issues.

The role requires strong data-analysis capabilities, high organization, and the ability to work with varying guidance.

Qualifications

• 2 years of relevant work experience.
• Ability to analyze data and trends.
• Excellent organizational and time-management skills.

Responsibilities

• Conducts assessments of design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise‑wide standards
• Executes Quality Control (QC) practices to support business continuity efforts
• Identify, document, and escalates defects identified during testing, and work closely with Process Owners and leadership to validate results and advise on remediation plans.
• Interacts with internal and/or external contacts to identify, research, analyze and resolve complex problems.
• Partners with leaders to understand existing risks and advise on opportunities to mitigate the risks accordingly.
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Skills

Data and trend analysis

Highly organized

Strong analytical skills

MS Office proficiency

Written & verbal communication

Tools

MS Office

Job description

Bank of America is seeking a candidate to execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function. You will perform testing and quality assurance on controls, supporting adherence to enterprise standards and driving remediation for issues.

The role requires strong data-analysis capabilities, high organization, and the ability to work with varying guidance.