Senior Revenue Ops Lead — AI-Driven CRO Partner

OpenGov Inc.; Boston (MA); On-site; USD 160,000 - 180,000; Full time

Benefits offered by this job

Healthcare

Vacation policy

401(k) match

Parental leave

Wellness stipend

HSA contributions

Professional development

Catered lunches

Job summary

OpenGov is seeking a Senior Sales Operations Manager to serve as the primary operations partner to the Chief Revenue Officer.

This is an individual contributor role that blends deep sales operations analysis with chief of staff responsibilities: owning the metrics and reporting the sales organization runs on, keeping commitments and major initiatives on track, and preparing the CRO and the sales leadership team to make decisions quickly and with confidence.

Qualifications

• 10+ years in sales operations, revenue ops, analytics, or finance supporting GTM.
• Experience supporting a B2B SaaS sales organization with forecasting, pipeline, quotas, and territory planning.
• Experience partnering with a senior revenue executive; ability to escalate or resolve independently.
• Proven ability to lead analysts and raise output quality without formal authority.
• Advanced analytical and modeling skills; able to integrate disparate data into defensible models in Excel/Sheets.

Responsibilities

• Act as operations partner to the Chief Revenue Officer, owning revenue cadence and commitments.
• Own the metrics layer for the sales org, including pipeline health, quota attainment, and forecast accuracy.
• Run weekly end-to-end forecast process, including risk and upside assessment.
• Drive cross-functional initiatives from framing to delivery, manage timelines, surface risks.
• Lead the sales analyst team, set analytical standards, review output, and mentor staff.
• Partner with Sales leadership on performance management, scorecards, and quarterly reviews.
• Support headcount planning and hiring for the sales org, including ramp modeling.
• Lead territory, quota, and capacity planning in collaboration with GTM Strategy and Finance.
• Apply AI-first approaches to compress analysis, reporting, and executive communications.
• Handle confidential compensation, performance, and strategic information with discretion.
• Tackle unscoped problems prioritizing business impact on a lean team.

Skills

Sales operations

Revenue operations

Business analytics

Finance function

Education

Bachelor's degree

Tools

Salesforce

Excel

Google Sheets

BI tool

Job description

OpenGov is seeking a Senior Sales Operations Manager to serve as the primary operations partner to the Chief Revenue Officer.

This is an individual contributor role that blends deep sales operations analysis with chief of staff responsibilities: owning the metrics and reporting the sales organization runs on, keeping commitments and major initiatives on track, and preparing the CRO and the sales leadership team to make decisions quickly and with confidence.