Senior Revenue Cycle Client Executive – Remote

RXinsider LTD.; San Bernardino (CA); Hybrid; USD 113,000 - 193,000; Full time

Job summary

Optum Insight seeks a Client Services Executive to lead relationship management for outsourced end-to-end revenue cycle engagements, working closely with hospital executives such as Presidents and CFOs. You will drive client satisfaction, ROI delivery, and growth opportunities while aligning with Optum’s commitments and services.

You’ll maintain strong executive relationships, monitor performance metrics, and coordinate cross-functional teams to ensure timely, accurate reporting and issue

Qualifications

• 10+ Operational expertise in revenue cycle acute care hospital departments including Patient Access, Health Information Management, Clinical Documentation Improvement and Patient Financial Services (billing, collection, cash posting, account follow-up and reconciliation)
• 10+ years familiarity with Hospital Information Management systems including Patient Registration, Patient Management (clinical), Hospital Information Management, Clinical Documentation Improvement, Patient Accounting
• 5+ years working with senior level C suite executives in the hospital/provider space

Responsibilities

• Establish relationships with hospital executives to understand objectives and success metrics
• Act as client advocate to resolve concerns with Optum operational owners
• Monitor negative trends in key business metrics and report findings
• Maintain regular meetings with hospital executives and prepare reports
• Distribute routine reports to executives including Discharge Not Final Billed and AR Detail
• Coordinate client change orders when services are identified as lacking

Skills

C-suite experience

Executive communication

Relationship management

Revenue cycle knowledge

Healthcare industry knowledge

Tools

Microsoft Office

Job description

Optum Insight seeks a Client Services Executive to lead relationship management for outsourced end-to-end revenue cycle engagements, working closely with hospital executives such as Presidents and CFOs. You will drive client satisfaction, ROI delivery, and growth opportunities while aligning with Optum’s commitments and services.

You’ll maintain strong executive relationships, monitor performance metrics, and coordinate cross-functional teams to ensure timely, accurate reporting and issue