Remote Senior Client Management Lead, Revenue Cycle

NextGen Healthcare, Inc.; Northern (KY); Hybrid; USD 90,000 - 150,000; Full time

Job summary

NextGen Healthcare, Inc. is seeking a Manager of Client Management to oversee the revenue cycle management relationship with key clients.

You will lead cross-functional teams, ensure service levels, and guide process improvements for optimal client outcomes. In this remote role, you will work with client executives, coordinate with service partners, and drive compliance and best practices across the organization.

Qualifications

• Bachelor's degree or equivalent qualification.
• 6+ years of experience in customer service or revenue cycle management.
• Knowledge of Revenue Cycle Management best practices.
• Strong leadership and communication skills.

Responsibilities

• Manage relationships with client executives for mid to large clients.
• Coordinate service delivery with internal teams and partners.
• Ensure SLAs are met and drive continuous improvement.
• Identify opportunities for additional services and referrals.
• Coach and develop team members to achieve high performance.

Skills

Leadership

Communication

Interpersonal skills

Education

Bachelor's Degree in Business Administration, Health Management Information Systems, or related discipline

Job description

NextGen Healthcare, Inc. is seeking a Manager of Client Management to oversee the revenue cycle management relationship with key clients.

You will lead cross-functional teams, ensure service levels, and guide process improvements for optimal client outcomes. In this remote role, you will work with client executives, coordinate with service partners, and drive compliance and best practices across the organization.