Senior Revenue Adoption Strategist | AI Workflows

Gong; New York (NY); On-site; USD 115,000 - 175,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Wellbeing Fund

Mental Health benefits

401(k) program

Education & learning stipend

Flexible vacation time

Paid parental leave

Recharge days

Work from home stipend

Job summary

Gong is seeking a Senior Consultant for Adoption Services to guide customers in operationalising AI-powered revenue workflows and embedding Gong across go-to-market teams.

You will lead discovery, governance, and transformation work streams, helping customers evolve revenue operations while Gong remains integral to forecasting, coaching, and execution. Based in multiple U.S. cities, the role focuses on scalable outcomes and long-term impact.

Qualifications

• 6+ years in a go-to-market organization or consulting environment.
• Experience in forecasting, pipeline management, sales engagement, revenue operations or revenue transformation.
• Excellent cross-functional communication with technical, commercial, and operational stakeholders.
• Comfortable in fast-moving, ambiguous environments with evolving methodologies and product capabilities.
• Proven ability to manage multiple workstreams with strong attention to detail and execution quality.
• Strong knowledge of core revenue workflows including forecasting, prospecting, pipeline management, coaching, and sales execution.

Responsibilities

• Lead discovery workshops to uncover business requirements, revenue process gaps, workflow opportunities, and adoption challenges.
• Serve as a trusted advisor to customers, bringing revenue domain expertise, operational best practices, and AI workflow knowledge.
• Translate forecasting, pipeline management, coaching, and sales engagement practices into scalable platform strategies aligned to customer workflows.
• Develop polished, enterprise‑grade deliverables including strategic roadmaps, process maps, governance frameworks, and executive presentations.
• Partner with customers to define business outcomes, map those outcomes to effective revenue workflows, and align Gong capabilities to maximise adoption and impact.
• Help customers operationalise AI‑powered workflows across forecasting, coaching, prospecting, and revenue execution.
• Collaborate closely with Engagement Managers, Technical Architects, Product, Support, and Customer Success to deliver aligned customer outcomes.
• Consult on change management, governance, and adoption strategies to support long‑term scalability and sustainability.
• Manage engagements to scope and timeline, proactively identifying and escalating risks where required.
• Contribute to practice development by refining methodologies, frameworks, and consultative playbooks that support scalable growth across Adoption Services.

Skills

Forecasting

Pipeline management

Sales engagement

Revenue operations

Revenue transformation

CRM proficiency

Cross-functional comms

Gong experience

Travel willingness

Tools

Salesforce

HubSpot

Dynamics

Job description

Gong is seeking a Senior Consultant for Adoption Services to guide customers in operationalising AI-powered revenue workflows and embedding Gong across go-to-market teams.

You will lead discovery, governance, and transformation work streams, helping customers evolve revenue operations while Gong remains integral to forecasting, coaching, and execution. Based in multiple U.S. cities, the role focuses on scalable outcomes and long-term impact.