Senior Adoption Consultant - AI-Driven Revenue

Gong

Chicago (IL)

On-site

USD 115,000 - 175,000

Full time

14 days+
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Benefits offered by this job

Medical plans
Wellbeing fund
Mental health benefits
401(k) program
Education stipend
Flexible vacation
Parental leave
Recharge days
Work from home stipend

Job summary

Gong seeks a Senior Consultant for Adoption Services to guide post‑activation customer experience globally. You will lead discovery, governance, and transformation work streams, helping customers evolve revenue operations while Gong remains embedded in forecasting, coaching, and revenue execution.

You will collaborate with Engagement Managers, Product, Support, and Customer Success to deliver aligned outcomes and drive scalable growth across Adoption Services.

Qualifications

  • Experience in forecasting, pipeline management, and revenue operations within a go‑to‑market or consulting environment.
  • Strong cross‑functional communication across technical, commercial, and operational stakeholders.
  • Proven ability to manage multiple workstreams in fast‑moving, evolving environments.

Responsibilities

  • Lead discovery workshops to uncover business requirements, revenue process gaps, workflow opportunities, and adoption challenges.
  • Serve as a trusted advisor with revenue domain expertise and AI workflow knowledge.
  • Translate forecasting, pipeline management, coaching, and sales engagement into scalable platform strategies.

Skills

Forecasting
Pipeline management
Sales engagement
Revenue operations
Cross-functional communication
CRM (Salesforce)
Adaptability

Tools

Salesforce
HubSpot
Dynamics

Job description

Gong seeks a Senior Consultant for Adoption Services to guide post‑activation customer experience globally. You will lead discovery, governance, and transformation work streams, helping customers evolve revenue operations while Gong remains embedded in forecasting, coaching, and revenue execution.

You will collaborate with Engagement Managers, Product, Support, and Customer Success to deliver aligned outcomes and drive scalable growth across Adoption Services.

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