Senior Retail Services Lead — Printing & Shipping Expert

FedEx Group; Camarillo (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

FedEx Office in Camarillo, CA is seeking a Lead Consultant to deliver exceptional customer service while coordinating store activities and overseeing production orders. The role emphasizes pricing guidance, product recommendations, and complex order processing with leadership on shift.

You will supervise and support team members, ensure quality control, and maintain effective communication across shifts. Strong communication and multi-tasking abilities are essential for success.

Qualifications

• Excellent verbal and written communication skills.
• Experience handling customer orders and pricing information.
• Ability to operate production equipment and oversee workflow.

Responsibilities

• Demonstrates consultative customer service to ensure friendly, expert assistance.
• Manages production flow to ensure orders are completed on time and accurately.
• Takes orders, provides pricing information, and recommends FedEx Office products and services.
• Leads digital imaging and large job management, coordinating multiple tasks.

Skills

Excellent verbal and written comms

Education

High school diploma or equivalent

Job description

FedEx Office in Camarillo, CA is seeking a Lead Consultant to deliver exceptional customer service while coordinating store activities and overseeing production orders. The role emphasizes pricing guidance, product recommendations, and complex order processing with leadership on shift.

You will supervise and support team members, ensure quality control, and maintain effective communication across shifts. Strong communication and multi-tasking abilities are essential for success.