Senior Retail Service Lead – Printing & Shipping Expert

FedEx Office; Edmond (OK); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

FedEx Office in Edmond, OK is seeking a Lead Consultant who knows print, signs & graphics, and shipping. You will take customer orders, provide pricing, produce complex orders, operate advanced equipment, and coordinate store activities to deliver a superior customer experience.

You will use consultative skills to anticipate needs, suggest alternatives, and offer solutions to customers and colleagues; may lead a team during shifts and assist in training.

Formación

• Minimum qualifications include high school diploma or equivalent.
• 2+ years of specialized experience.
• Excellent verbal and written communication skills.

Responsabilidades

• Takes customer orders, providing pricing information and recommending FedEx Office products and services.
• Manages production flow and ensures orders are completed on time.
• Operates POS and handles financial transactions.
• Provides leadership to team members on an assigned shift and assists in training.

Conocimientos

Verbal communication

Written communication

Consultative selling

Team leadership

Experience 2+ years

Educación

High school diploma or equivalent

Descripción del empleo

FedEx Office in Edmond, OK is seeking a Lead Consultant who knows print, signs & graphics, and shipping. You will take customer orders, provide pricing, produce complex orders, operate advanced equipment, and coordinate store activities to deliver a superior customer experience.

You will use consultative skills to anticipate needs, suggest alternatives, and offer solutions to customers and colleagues; may lead a team during shifts and assist in training.