Lead Retail Print & Shipping Specialist

FedEx Corporation; Edmond (OK); On-site; USD 25,000 - 33,000; Full time

Job summary

FedEx Office in Edmond, OK seeks a Lead Consultant to guide customers through print, signs & graphics, and shipping services. You will take orders, quote pricing, and produce complex jobs while upholding quality and accuracy.

You may lead a shift and assist with training while coordinating store activities and ensuring timely delivery. The role demands strong communication, customer service, and problem-solving in a fast-paced retail environment.

Qualifications

• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and produce accurate orders.
• Strong customer service orientation with problem-solving skills.

Responsibilities

• Takes customer orders, provides pricing information, and recommends FedEx Office products and services.
• Manages production flow to ensure orders are completed on time and to quality standards.
• Operates the POS terminal and handles financial transactions and paperwork.
• May provide leadership to a shift and assists in training store team members.

Skills

Customer service

Consultative selling

Operations coordination

Leadership

Communication

Education

High school diploma or equivalent

Job description

FedEx Office in Edmond, OK seeks a Lead Consultant to guide customers through print, signs & graphics, and shipping services. You will take orders, quote pricing, and produce complex jobs while upholding quality and accuracy.

You may lead a shift and assist with training while coordinating store activities and ensuring timely delivery. The role demands strong communication, customer service, and problem-solving in a fast-paced retail environment.