Senior Print & Shipping Lead

FedEx Office; Oklahoma City (OK); On-site; USD 42,000 - 62,000; Full time

Job summary

FedEx Office in Oklahoma City is seeking a Lead Consultant who blends print, signs & graphics, and shipping knowledge to deliver outstanding customer experiences. You will handle orders, coordinate store activities, provide pricing, and produce complex jobs.

You’ll supervise production processes, guide team members, and ensure quality from intake to delivery. Strong consultative selling, teamwork, and ability to manage multiple tasks in a fast-paced retail environment are essential.

Qualifications

• High school diploma or equivalent education.
• 2+ years of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative selling to customers and delivers expert service.
• Manages production flow to ensure on-time orders.
• Takes customer orders, provides pricing information, and recommends FedEx Office products and services.
• Leads digital imaging and runs complex production jobs including finishing and large orders.
• Sets up complex orders and multitasks across responsibilities.
• Maintains quality during and after production processes.
• Coordinates shipping-related activities and order pickups.

Skills

Customer service

Communication

Leadership

Sales

Multitasking

Training

Education

High school diploma or equivalent education

Tools

POS terminal

Job description

FedEx Office in Oklahoma City is seeking a Lead Consultant who blends print, signs & graphics, and shipping knowledge to deliver outstanding customer experiences. You will handle orders, coordinate store activities, provide pricing, and produce complex jobs.

You’ll supervise production processes, guide team members, and ensure quality from intake to delivery. Strong consultative selling, teamwork, and ability to manage multiple tasks in a fast-paced retail environment are essential.