Senior Retail SaaS Solutions Consultant

Upshop; United States; À distance; USD 95 000 - 130 000; Plein temps

Avantages offerts par ce poste

Work From Home

Travel opportunities (up to 30% of the

Travel 30%

Résumé du poste

Upshop is seeking a Solutions Consultant to drive customer outcomes by applying domain expertise across retail operations and Upshop platforms. You will partner with sales and customer success to uncover current and future states, delivering end-to-end solution roadmaps and compelling business cases.

You will demonstrate Upshop capabilities to executives and practitioners, translating requirements into architected, scalable solutions while maintaining a strong focus on ROI and implementation

Qualifications

• 3+ years of relevant solutions or sales consulting experience.
• Experience in a retail operation, presales, or implementation consulting role at a SaaS company.
• Experience in customer support, including preparation of PowerPoint presentations, RFP responses, scripted and unscripted demos, business case development, leading discovery design sessions and/or implementation.

Responsabilités

• Subject Matter Expertise (SME) in Upshop’s Customer Journey and the Upshop platforms.
• Attend weekly team meetings and onsite team workshops as scheduled.
• Attend sales events and trade shows as scheduled.
• Maintain demo environment scenarios including enhancements released to showcase product.
• Provide prompt and detailed handoffs to Project Teams and Customer Success Managers (CSM) to deliver against the proposed solution.

Connaissances

Presentation & Communication

Problem-Solving

Collaboration

Customer Focus

Experience

Retail System Understanding

Description du poste

Upshop is seeking a Solutions Consultant to drive customer outcomes by applying domain expertise across retail operations and Upshop platforms. You will partner with sales and customer success to uncover current and future states, delivering end-to-end solution roadmaps and compelling business cases.

You will demonstrate Upshop capabilities to executives and practitioners, translating requirements into architected, scalable solutions while maintaining a strong focus on ROI and implementation