Solution Consultant

Sage; Austin (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health coverage

401(k) matching up to 4%

32 days PTO (21 personal, 10 holidays,

Parental leave 18 weeks

Volunteer time off 5 days

Tuition reimbursement $5,250/year

Wellness rewards program

Career development resources

Job summary

Sage seeks a Solution Consultant to serve as the technical advisor across the sales cycle, shaping tailored demonstrations for Sage’s retail software suite for SMBs. You’ll partner with Account Executives to architect integrated solutions connecting storefronts, marketplaces, and accounting systems into a unified Retail Operating System.

You will respond to technical RFPs, influence product direction with market feedback, and help drive adoption for existing customers.

Qualifications

• 2+ years experience in retail/ecommerce or solutions consultant role.
• Experience delivering technical, value driven presentations to C-suite.
• Strong understanding of operational workflows within the ecommerce/marketplace space.
• Familiarity with legacy and modern ERP/OMSs.
• Experience in MEDDICC and Solution Selling principles.
• Comfort with APIs and workflow/integration design.

Responsibilities

• Clearly articulate the benefits of Sage's retail solutions to all levels including lines of business managers and “C” level executives
• Conduct deep dive discoveries with Account Executives to uncover customer challenges and outcomes as they relate to our products and services
• Develop, present, and deliver high-impact demonstrations of the retail solutions to all levels of ecommerce staff
• Support Account Executives and Customer Account Managers in production of high-quality sales proposals and supporting materials
• Meet monthly, quarterly and annual quota objectives working in tandem with the Account Executives and Customer Account Managers.
• Provide input to other cross-functional departments pertaining to prospect requests and product enhancements as needed
• Represent Sage as retail subject matter experts at Agency and Technology partner events where necessary (< 10% travel required)
• Mentor and assist in onboarding of new Pre Sales Consultants and Sales Account Executives where necessary

Skills

Retail/ecommerce experience

Solutions selling

C-suite presentations

APIs and integration design

Workflow design

Job description

As a Solution Consultant at Sage, you will serve as the primary technical advisor throughout the sales cycle, bridging the gap between complex technical requirements and our customers' desired outcomes. You will conduct deep-dive discovery sessions to uncover operational pain points and design tailored software demonstrations that showcase high value workflows for our suite of retail focused software (Brightpearl, Inventory Planner, and ancillary software) for small to midsized businesses.

By collaborating closely with Account Executives, you will architect integrated solutions that connect storefronts, marketplaces, and accounting systems into a unified Retail Operating System. Your expertise will be critical in responding to technical RFPs and ensuring that proposed configurations are both feasible and scalable for the client.

Beyond the sale, you will act as a strategic partner to product teams, providing market feedback to help shape the future roadmap of the platform. You will also work with in-life customer success to demonstrate new and/or underutilized functionality for existing customers to drive platform adoption. Successful candidates possess a blend of technical acumen, persuasive communication skills, and a thorough understanding of the modern omnichannel retail landscape.

This role is Hybrid based on-site three days per week in our Austin, TX office.

Key Responsibilities

• Clearly articulate the benefits of Sage's retail solutions to all levels including lines of business managers and “C” level executives
• Conduct deep dive discoveries with Account Executives to uncover customer challenges and outcomes as they relate to our products and services
• Develop, present, and deliver high-impact demonstrations of the retail solutions to all levels of ecommerce staff
• Support Account Executives and Customer Account Managers in production of high-quality sales proposals and supporting materials
• Meet monthly, quarterly and annual quota objectives working in tandem with the Account Executives and Customer Account Managers.
• Provide input to other cross-functional departments pertaining to prospect requests and product enhancements as needed
• Represent Sage as retail subject matter experts at Agency and Technology partner events where necessary (< 10% travel required)
• Mentor and assist in onboarding of new Pre Sales Consultants and Sales Account Executives where necessary

Requirements

• 2+ years experience in retail/ecommerce or solutions consultant role
• Experience delivering technical, value driven presentations to C-suite
• Strong understanding of operational workflows within the ecommerce/marketplace space
• Familiarity with legacy and modern ERP/OMSs
• Experience in MEDDICC and Solution Selling principles
• Comfort with APIs and workflow/integration design

Perks

• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on demand career development options and ongoing training offerings

Dig deeper about who we are

• Who is Sage: https://www.sage.com/en-us/company/about-sage/
• Life at Sage: https://www.sage.com/en-us/company/careers/
• Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be
• How we make a difference: https://www.sage.com/en-us/company/sage-foundation/
• Sage Business Cloud - SaaS for Every Business: https://www.sage.com/en-us/products/