Senior Restaurant Operations Manager

Dairy Queen; Terra Alta (WV); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

Dairy Queen in Terra Alta, WV is seeking a Restaurant Manager to oversee all aspects of the operation, including financial performance, product production, inventory, personnel, sales, and marketing. You will ensure the restaurant meets owner/franchisor guidelines, set high standards, train managers and crew, manage scheduling, and drive guest satisfaction through fast, friendly service and fair pricing.

Candidates should have 1-3 years restaurant management, a proven track record with COGS and

Qualifications

• Minimum 1-3 years of restaurant management experience emphasizing profit and loss.
• ServSafe certified or approved equivalent.

Responsibilities

• Oversee restaurant operations including financial performance, product production, inventory, personnel, sales, and marketing.
• Ensure operations meet owner/franchisor guidelines and maintain high standards of quality, service, and atmosphere.
• Train and develop management and crew on PRIDE systems, recipes, safety practices, and customer service.
• Manage scheduling to optimize labor and meet seasonal demand while controlling costs.
• Address customer concerns promptly and maintain a positive, team-focused work environment.

Skills

Customer focus

Trainer and coach

Management skills

Organization and goal focus

Technical

Flexibility and adaptability

Integrity

Education

High School diploma or equivalent

Tools

POS systems

Computers

Job description

Dairy Queen in Terra Alta, WV is seeking a Restaurant Manager to oversee all aspects of the operation, including financial performance, product production, inventory, personnel, sales, and marketing. You will ensure the restaurant meets owner/franchisor guidelines, set high standards, train managers and crew, manage scheduling, and drive guest satisfaction through fast, friendly service and fair pricing.

Candidates should have 1-3 years restaurant management, a proven track record with COGS and