Growth-Focused Restaurant Operations Manager

Dairy Queen; South Strabane Township (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

Dairy Queen in South Strabane Township, PA, seeks an experienced Restaurant Manager to oversee all restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing. You will ensure compliance with owner/franchisor guidelines and set a positive environment for the team.

Responsibilities include staffing, scheduling, training, and coaching, while driving labor cost control and COGS optimization.

Qualifications

• Customer-focused hospitality with strong service orientation.
• Proven ability to train and coach staff effectively.
• Strong management track record and staff development experience.
• Organized and goal-driven with attention to details in a fast-paced setting.

Responsibilities

• Oversee restaurant operations including financial performance, product production, inventory, personnel, sales and marketing.
• Ensure restaurant operates within owner/franchisor guidelines and standards.
• Lead staffing, scheduling, training, and performance for management and crew.
• Manage costs, monitor COGS and labor, and forecast demand and budgets.
• Develop local marketing and community engagement programs.
• Maintain food safety and ServSafe standards and drive safe operations.
• Address customer concerns promptly and maintain high Fan service.

Skills

Customer focus

Trainer and coach

Management skills

Organization and goal focus

Technical

Flexibility and adaptability

Integrity

Education

High School diploma or equivalent

Tools

Point of Sale systems

Computers

Job description

Dairy Queen in South Strabane Township, PA, seeks an experienced Restaurant Manager to oversee all restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing. You will ensure compliance with owner/franchisor guidelines and set a positive environment for the team.

Responsibilities include staffing, scheduling, training, and coaching, while driving labor cost control and COGS optimization.