Senior Residential Alarm Systems Technician

Brinks Home; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Employer Match

Paid Time Off & Holidays

HSA/FSA

Life & AD&D Insurance

Disability Coverage

Parental Leave

Wellbeing Benefits

Volunteer Hours

Discounted Equipment & Monitoring

Referral Program

Continuing Education

Job summary

Brinks Home is seeking a Lead Alarm Security Professional to deliver high-end residential alarm installations and white-glove customer service. You’ll design and install systems, walkthrough customer sites, and collaborate with the care team to meet client needs.

Must have 5+ years in residential installations and a strong safety mindset. You’ll handle a range of panels (Qolsys 4/5, Honeywell Vista, DSC, Concord 4, DMP, 2GIG, Ademco) and be skilled with wiring, testing, and troubleshooting.

Qualifications

• 5+ years of residential alarm installations experience.
• Excellent problem-solving abilities.
• Detail-oriented with high-quality results.
• Certifications and licenses are a plus.
• HS Diploma or GED is required.
• Good driving record and valid license.
• Excellent customer service skills.
• Knowledge of how alarm systems operate.
• Comfort with climbing ladders and working at heights.
• Ability to work in crawlspaces, attics, and basements.

Responsibilities

• Install, replace, or upgrade alarm system components for residential clients.
• Troubleshoot technical problems and verify system operation.
• Drill, run, and manage wires in multi-level homes.
• Document inventory transactions per job.
• Test equipment operation and signal verification for service readiness.
• Identify opportunities to improve customer systems and provide recommendations.
• Maintain a safe, clean, organized workspace and fleet vehicle.
• Ensure customer satisfaction throughout the service visit.

Skills

Alarm installation experience

Problem-solving

Detail-oriented

Customer service

Education

High School Diploma or GED

Tools

Qolsys 4/5 panels

Honeywell Vista 20/128

DSC 1864/1616

Concord 4

DMP

2GIG

Ademco

Job description

Brinks Home is seeking a Lead Alarm Security Professional to deliver high-end residential alarm installations and white-glove customer service. You’ll design and install systems, walkthrough customer sites, and collaborate with the care team to meet client needs.

Must have 5+ years in residential installations and a strong safety mindset. You’ll handle a range of panels (Qolsys 4/5, Honeywell Vista, DSC, Concord 4, DMP, 2GIG, Ademco) and be skilled with wiring, testing, and troubleshooting.