Lead Residential Alarm Installations Specialist

Brinks Home; San Antonio (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with Employer Match

Paid Time Off & Holidays

HSA/FSA

Life & AD&D Insurance

Disability Coverage

Parental Leave

Mental & Physical Health Benefits

Employee Referral Program

Continuing Education

Job summary

Brinks Home is seeking a Lead Alarm Security Professional to join our team. You will visit customer sites, design and install security systems, and act as a technical expert for residential custom installations while ensuring compliance with regulations.

Responsibilities include troubleshooting, inventory management, and delivering white-glove customer service. A strong emphasis is on safety, quality, and professional presentation across multi-level homes.

Qualifications

• 5+ years of industry experience in residential alarm installations.
• Excellent problem-solving abilities.
• Detail-oriented and committed to delivering high-quality results.
• Relevant certifications and licenses are a plus.

Responsibilities

• Visit customer sites to perform walkthroughs and design systems.
• Installations with tech enhancements and coordination with care team to meet customer needs.
• Troubleshoot technical problems and maintain inventory across jobs.
• Install and test equipment to ensure proper functionality and signal verification.
• Identify opportunities to improve customer systems and provide recommendations.
• Maintain safety practices to prevent injuries and property damage.
• Keep workspace, job site, and fleet vehicle clean and organized.

Skills

Residential alarm installations

Customer service

Problem solving

Attention to detail

Driver's license

Education

HS Diploma or GED

Tools

Qolsys 4/5

Honeywell Vista 20/128

DSC 1864/1616

Concord 4

DMP

2GIG

Ademco

Job description

Brinks Home is seeking a Lead Alarm Security Professional to join our team. You will visit customer sites, design and install security systems, and act as a technical expert for residential custom installations while ensuring compliance with regulations.

Responsibilities include troubleshooting, inventory management, and delivering white-glove customer service. A strong emphasis is on safety, quality, and professional presentation across multi-level homes.