Lead Residential Alarm Security Technician

Brinks Home; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with Employer Match

Paid Time Off & Paid Holidays

HSA/FSA

Life & AD&D Insurance

Disability Coverage

Maternity/Parental Leave

Mental & Physical Health Benefits

Employee Resource Groups

Volunteer Hours

Discounted Equipment & Monitoring

Employee Referral Program

Continuing Education

Job summary

Brinks Home is seeking a Lead Alarm Security Professional to design, install, and service residential alarm systems, including custom home projects. You will conduct site walkthroughs, select system components, and coordinate with the care team to meet customer needs.

The role requires extensive field experience, problem-solving, and adherence to safety standards. A valid driver’s license and strong customer service skills are essential for success in this position.

Qualifications

• 5+ years of experience installing residential alarm systems.
• Excellent problem-solving abilities.
• Detail-oriented with focus on quality.
• Valid driver’s license and clean driving record.
• Good communication and customer service skills.

Responsibilities

• Visit customer sites for installations and walkthroughs with system design and enhancements.
• Serve as technical expert in residential custom home installations.
• Ensure compliance with applicable regulations.
• Troubleshoot technical issues and install/replace components.
• Maintain inventory records and perform transactions job-to-job.
• Test equipment functionality and verify signal integrity for service.
• Identify improvements to maximize system use and functionality.
• Maintain safe working practices and organize workspace and fleet.
• Work at heights (ladders) and in tight spaces such as crawlspaces.

Skills

Alarm installation

Troubleshooting

Customer service

Wiring

Site walkthroughs

Education

High School Diploma or GED

Industry certifications (preferred)

Tools

Qolsys 4/5

Honeywell Vista 20/128

DSC 1864/1616

Concord 4

DMP

2GIG

Ademco

Job description

Brinks Home is seeking a Lead Alarm Security Professional to design, install, and service residential alarm systems, including custom home projects. You will conduct site walkthroughs, select system components, and coordinate with the care team to meet customer needs.

The role requires extensive field experience, problem-solving, and adherence to safety standards. A valid driver’s license and strong customer service skills are essential for success in this position.