Senior Resident Services Coordinator – Multi-Site

Eden Housing; El Cerrito, Richmond (CA, CA); On-site; USD 77,146,000 - 89,544,000; Full time

Job summary

Eden Housing in Hana Gardens - Senior Living (El Cerrito, CA) seeks an experienced Resident Services Coordinator II to deliver tiered service bundles across multiple properties and manage 60-80 active relationships.

The role bridges direct service and program coordination, ensuring fidelity to services, mentoring RSC I staff, and expanding partnerships with regional specialists and central functions.

Qualifications

• 2-4 years of experience in human services, community development, social services, or related fields.
• Advanced domain knowledge across housing, economic mobility, health, digital and youth/family support.
• Ability to deliver services autonomously across multiple sites with coaching and mentorship.

Responsibilities

• Deliver Tier 1 universal programs across multiple sites and coordinate services.
• Provide crisis response, safeguarding, and complex case management per policy.
• Coordinate partnerships, referrals, and data-driven program improvements.

Education

High School Degree or equivalent

Tools

Salesforce

MS Office

Job description

Eden Housing in Hana Gardens - Senior Living (El Cerrito, CA) seeks an experienced Resident Services Coordinator II to deliver tiered service bundles across multiple properties and manage 60-80 active relationships.

The role bridges direct service and program coordination, ensuring fidelity to services, mentoring RSC I staff, and expanding partnerships with regional specialists and central functions.