Senior Renewals Operations Manager

Neumo

Virginia

Vor Ort

USD 90.000 - 130.000

Vollzeit

Vor 3 Tagen

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Zusammenfassung

Neumo is seeking a Manager, Renewal Specialist to lead centralized renewal operations across its government technology solutions. You will own end-to-end renewal processing, pipeline visibility, standardized workflows, and team development while coordinating with Sales, Customer Success, Finance, and Legal.

Ideal candidates bring 5+ years in SaaS renewals or related fields, strong CRM/CPQ experience, and proven leadership.

Qualifikationen

5+ years in SaaS renewals, contract administration, sales/revenue operations, or related work.
2+ years leading or managing operational teams.
Advanced knowledge of CRM platforms (e.g., Salesforce), CPQ tools, and data analysis/forecasting software.

Aufgaben

Lead renewal administration across business units, ensuring renewals are initiated and completed on schedule.
Oversee end-to-end renewal lifecycle with 90–180 day visibility, pipeline accuracy in Salesforce.
Standardize workflows for quotes, contracts, POs, amendments, approvals, and documentation.
Coordinate with Sales on pricing/terms and with Finance/Legal on billing and contractual requirements.
Coach, develop, and manage Renewals Specialists with clear role expectations and service standards.
Publish dashboards and renewal execution reports with auditable data to support forecast reviews.

Kenntnisse

SaaS renewals

Contract administration

Revenue operations

Negotiation

Leadership

Analytical thinking

Ausbildung

Bachelor's degree in Business/Finance

Salesforce CPQ certification

Tools

Salesforce

CPQ tools

Excel

Tableau

Jobbeschreibung