Senior Remote Supplier Performance & Risk Strategist

Empower; United States; Hybrid; USD 79,000 - 112,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition reimbursement

Generous PTO

Paid volunteer time

BRGs open to all

Job summary

Empower seeks a Senior Analyst to oversee supplier performance and risk governance for the external workforce in the United States. You will monitor SLAs/KPIs, drive reporting, and collaborate across Procurement, Legal, Compliance, Risk, Security, and business teams to ensure compliant, high-quality service delivery.

The role emphasizes data-driven decision-making, actionable insights, and continuous improvement of governance processes in a fast-paced environment.

Qualifications

• Bachelor's degree in Business, Risk Management, Supply Chain, Finance, or related field.
• 4–7 years in supplier management, vendor management, procurement, third-party risk, or external workforce operations.
• Experience with external labor and contingent workforce.
• Experience analyzing supplier performance using SLAs, KPIs, scorecards, or similar measures.
• Ability to work across multiple stakeholder groups to achieve business objectives.
• Strong knowledge of supplier performance management and external workforce practices.
• Familiarity with third-party risk management frameworks and tools.

Responsibilities

• Monitor and analyze supplier performance against SLAs, KPIs, contractual commitments, and service expectations.
• Maintain supplier scorecards, dashboards, and reporting used to evaluate performance and identify trends.
• Participate in supplier business reviews, presenting findings, risks, and opportunities for improvement.
• Identify supplier performance issues, investigate factors, and recommend corrective actions.
• Track corrective action plans and partner with suppliers to resolve issues.
• Apply supplier management best practices to improve processes and service delivery.
• Analyze risks associated with external workforce and third-party engagements; recommend mitigations.
• Partner with stakeholders to address supplier compliance and governance matters.
• Prepare and analyze reporting on performance and risk indicators.

Skills

Supplier management

Risk management

KPI analysis

Stakeholder collaboration

Analytical thinking

Data-driven decisions

Communication

Independent work

Education

Bachelor's degree in Business, Risk Management, Supply Chain, Finance, or related field

Tools

Vendor management systems

Reporting tools (BI)

Job description

Empower seeks a Senior Analyst to oversee supplier performance and risk governance for the external workforce in the United States. You will monitor SLAs/KPIs, drive reporting, and collaborate across Procurement, Legal, Compliance, Risk, Security, and business teams to ensure compliant, high-quality service delivery.

The role emphasizes data-driven decision-making, actionable insights, and continuous improvement of governance processes in a fast-paced environment.